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Restaurant Team Member Resume Example
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RESTAURANT TEAM MEMBER
Professional Summary
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated and efficient individual with background handling food and drink preparation, managing cleanliness and sanitation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills. Organized with experience in fast-paced restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Work History
Papa John's. Wilmington , NCRestaurant Team Member | 01/2020 - 04/2020
- Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Prepared beverages and filled food orders for customers.
- Greeted and maintained relationships with regular customers.
Steak N Shake Co. Antioch , TNTeam Member | 09/2019 - 01/2020
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Prepared beverages and filled food orders for customers.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
Papa John's. Wood River , ILRestaurant Team Member | 05/2019 - 10/2019
- Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Prepared beverages and filled food orders for customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Greeted and maintained relationships with regular customers.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
The Ruby Slipper Cafe. LA, StateDish Washer | 12/2018 - 05/2019
- Loaded more than [Number] glasses, silverware and dishes into dishwasher each shift, running average of [Number] loads per day.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
- Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
- Increased machine efficiency by scraping and pre-washing dishes.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Stepped into additional roles during busy times to boost coverage of important stations.
Skills
- Verbal and Written Communication
- Supply Restocking
- Operational Standards
- Kitchen Cook Lines
- Food Safety Measures
- Food Preparation
- Sales
- Scheduling
- Cleaning
- Cash Handling
- Guest Services
- Store Merchandising
- Meal Preparation
- Food Delivery
- Food Safety
- Meal Serving
- Taking Orders
Education
Perry Meridian High SchoolCity, State05/2020High School Diploma
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Resume Overview
School Attended
- Perry Meridian High School
Job Titles Held:
- Restaurant Team Member
- Team Member
- Dish Washer
Degrees
- High School Diploma
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