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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

The visionary-thinking multitalented-multitasking individual entirely dedicated every step of the way who's highly motivated and experienced in different area's with history of success in her own natural leading format. Whither it be customer satisfaction, able to identify and promote/upsell, phenomenal fast pace/service, skilled at fulfilling multiple task being usually top tier and one to stand out the crowd as a natural born leader.

From working with such outstanding sales services and accommodation increasing local businesses. Gifted and full of life, top tier customer service and outgoing personality who remains at a professional surface at all times striving for happiness and fulfillment.

Skills

Creative Writing

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Journalism

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Networking Skills

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Outstanding Multitasking

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Computers

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Technology

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Cashier

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To Go Food Running

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Mindfulness

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Teambuilding

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Verbal and Written Communication

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Reading Comprehension

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Cash Handling

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Training and Mentoring

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Sales Expertise

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Self-Motivated Professional

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Customer Service

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Teamwork

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Cleaning Techniques

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Customer Interaction

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Food Safety Measures

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Hospitality Service Expertise

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Order Delivery Practices

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Menu Memorization

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To-Go Order Preparation

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Item Promotion

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Front-Of-The-House Display Creation

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Stocking and Replenishing

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Client Service

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Professional Demeanor

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Upselling

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Skills
  • Creative Writing

  • Journalism

  • Networking Skills

  • Outstanding Multitasking

  • Computers

  • Technology

  • Cashier

  • To Go Food Running

  • Mindfulness

  • Teambuilding

  • Verbal and Written Communication

  • Reading Comprehension

  • Cash Handling

  • Training and Mentoring

  • Sales Expertise

  • Self-Motivated Professional

  • Customer Service

  • Teamwork

  • Cleaning Techniques

  • Customer Interaction

  • Food Safety Measures

  • Hospitality Service Expertise

  • Order Delivery Practices

  • Menu Memorization

  • To-Go Order Preparation

  • Item Promotion

  • Front-Of-The-House Display Creation

  • Stocking and Replenishing

  • Client Service

  • Professional Demeanor

  • Upselling

Work History
10/2019 to 03/2020
Restaurant Team Member Papa John's Bowling Green, KY,
  • Managed customer orders as a line server and assisted with carrying out orders to promote maximum satisfaction and requirements.
  • Was their guaranteed store opener/line server Monday-Friday full-time which included me setting up store, prepping/frying chips and tacos for entire day, accomplishing my set goal of having everything in ready position before next line server comes in and cashier.
  • Helped cross training other new employees while I was still just new myself.
  • Was easy-going and kept the energy lively with everyone, made sure everyone was included and have to be a team player.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Multitasker.
  • Rung up purchases, gave change and issued receipts.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Kept work and food areas pristine to meet presentation and food safety requirements.
  • Took customer orders and prepared take-out items.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Prepared ingredients and recipe components ahead of time.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Received and stored incoming supplies according to procedures.
  • Served food according to temperature, safety, and presentation guidelines.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Tracked meal purchases and accepted payments at cash register.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Greeted and maintained relationships with regular customers.
02/2019 to 07/2019
Bakery Team Member/To-Go Food Runner Giant Eagle, Inc. New Stanton, PA,
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Monitored counter and display inventory, replacing stock and requesting new product from kitchen to keep areas well-stocked for maximum sales.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Arranged work space for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Delivered food or drink items to delivery/pick up handlers ensuring each restaurant patron received correct order.
  • Answered questions from restaurant patrons regarding menu items.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Greeted and maintained relationships with regular Doordash clients and customers for delivery or pick up.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using POS system to confirm deliveries to correct individual.
  • Sanitized work space area and followed proper cleaning methods to avoid food borne illnesses.
  • Assisted preparation of food plates, overseeing quality, packaging and appearance.
  • Checked buffet and determined which food items needed to be refilled or if anything occured.
04/2017 to 01/2018
Usher/Concession Stand Attendant/Restaurant Team Member Showcase Cinema De Lux Ridge Hill City, STATE,
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Directed ticket holders to seats and facility locations.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Reviewed tickets for authenticity and applicability to particular event.
  • Provided information about current and future events at facility.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Prepped food items for later use to save staff time during busy hours.
  • Used cash register to tender change and process cash and credit card payments.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Trained new employees and volunteers to operate cash register and properly prepare food.
  • Created custom orders based on customer dietary preferences and dietary restrictions.
  • Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Cooked batches of food according to standard recipes.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Resolved problems, improved operations and provided exceptional service.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Communicated with team members to keep operations running smoothly by helping with any task.
01/2017 to 03/2017
Team Member Qdoba Mexican Grill City, STATE,
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Greeted and maintained relationships with regular customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Education
Expected in
GED:
Clark Academy - Dobbs Ferry, NY,
GPA:

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Resume Overview

School Attended

  • Clark Academy

Job Titles Held:

  • Restaurant Team Member
  • Bakery Team Member/To-Go Food Runner
  • Usher/Concession Stand Attendant/Restaurant Team Member
  • Team Member

Degrees

  • GED

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