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Reliable individual willing to handle various duties, including taking orders, cleaning workstations and monitoring cook times. Determined Restaurant Team Member with pleasant personality and desire to learn new tasks. Skilled [Job Title] offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
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- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Cleaned counters and common areas to minimize spread of germs.
- Refreshed inventory supplies for drink and napkin stations.
- Assisted at drive-thru window by swiftly handling cash and credit card transactions.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Instructed new team members on correct procedures for operations.
- Stayed up to date on requirements of all team positions to optimize training.
- Explained goals and expectations required of trainees.
- Planned and delegated group and individual work assignments to trainees.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Disinfected public areas frequently and provided spot cleaning as needed to maintain clean, welcoming atmosphere.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Sanitized bathrooms, kitchens and other germ-prone areas.
- Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
National American University - Rapid City - Lewisville, TX,
Wayne County Community College District - Detroit, MI
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Resume Overview
School Attended
- National American University - Rapid City
- Wayne County Community College District
Job Titles Held:
- Restaurant Team Member
- Crew Trainer
- EVS Housekeeper
- EVS Housekeeper
Degrees
- Some College (No Degree)
- GED
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