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Restaurant Team Member Resume Example

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RESTAURANT TEAM MEMBER
Summary
Skills
  • Food safety procedures
  • Guest experiences
  • Reheating and cooldown procedures
  • Proper equipment operation
  • Supply restocking
  • Table setting arrangements
  • Food inspection
  • Dish preparation
  • High-volume dining
  • Dining customer service
  • Menu knowledge
  • Check payment processing
  • Food safety understanding
  • Safe food handling
  • Relationship management
  • Sales Techniques
  • Quality control
  • Shipping coordination
  • Product location skills
  • [Technology] expertise
  • Heavy lifting
  • Warehouse operations
  • Quality assurance
  • Stockroom procedures
Experience
Company Name | City, StateRestaurant Team Member03/2021 - Current
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Upsold items to paying customers, including [Food item] and [Food item], which helped to boost shift revenues.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Company Name | City, StateDrive-Thru Cashier10/2020 - 03/2021
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Prepared drinks, ice cream and other special items to complete prepared food orders.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
  • Informed customers of regular deals or monthly specials, upselling [Number]% of orders.
  • Verified orders and bagged items for easy transport.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
Company Name | City, StateWarehouse Associate09/2019 - 08/2020
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Received, stored and shipped goods and materials.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
Education and Training
Smyrna High School | City, StateGED05/2016
UAGC | City, StateAssociate of Arts in Behavioral SciencesExpected in 04/2025
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Resume Overview

School Attended

  • Smyrna High School
  • UAGC

Job Titles Held:

  • Restaurant Team Member
  • Drive-Thru Cashier
  • Warehouse Associate

Degrees

  • GED
    Associate of Arts in Behavioral Sciences

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