Restaurant Team Member Resume Example
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RESTAURANT TEAM MEMBER
Summary
Skills
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Experience
Noodles & Company | Glen Allen , VARestaurant Team Member03/2021 - Current
- Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Upsold items to paying customers, including [Food item] and [Food item], which helped to boost shift revenues.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Provided exceptional service to [Number] customers per day at [Type] establishment.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Upsold customers and optimized table-turns to outperform average sales by [Number]%.
- Assisted at drive-thru window by swiftly handling cash and credit card transactions.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Prepared and served cold, hot and [Type] beverages to guests.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Mccoy's Building Supply | Burnet , TXDrive-Thru Cashier10/2020 - 03/2021
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Prepared drinks, ice cream and other special items to complete prepared food orders.
- Took orders, prepared foods and processed payments in full-service [Type] establishment.
- Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Restocked kitchen supplies by rotating food according to dates and [Action].
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
- Informed customers of regular deals or monthly specials, upselling [Number]% of orders.
- Verified orders and bagged items for easy transport.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Checked headsets and replaced batteries prior to rush periods to maintain readiness.
- Kept drive-thru station well-stocked and organized to meet all customer needs.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
- Capitalized on slow periods to restock supplies, clean counters and remove trash.
Fiserv | Omaha , NEWarehouse Associate09/2019 - 08/2020
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Utilized pallet jacks to move items to and from different warehouse locations.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Received, stored and shipped goods and materials.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
- Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
- Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
Education and Training
Smyrna High School | City, StateGED05/2016
UAGC | City, StateAssociate of Arts in Behavioral SciencesExpected in 04/2025
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Resume Strength
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- Formatting
- Length
- Strong summary
Resume Overview
School Attended
- Smyrna High School
- UAGC
Job Titles Held:
- Restaurant Team Member
- Drive-Thru Cashier
- Warehouse Associate
Degrees
- GED
Associate of Arts in Behavioral Sciences
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