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Restaurant Team Member Resume Example

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Malori
Brinson
Professional Summary

Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated and efficient individual with 10,+-year background handling food and drink preparation, managing cleanliness and sanitation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.

Dedicated Job Title well-versed in food and beverage operacrew memvertions as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Communicative Job Title dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering Number years of experience providing service to Number dinner guests at Type restaurant. Detailed organizer of service operations with versatility in stressful circumstances.

Diligent Food Service worker with successful history in Type settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.

Efficient Job Title with over Number years of experience in Type and Type service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Skills
  • Verbal and Written Communication
  • Supply Restocking
  • Operational Standards
  • Food Safety Measures
  • Kitchen Cook Lines
  • Food Preparation
  • Sales
  • Scheduling
  • Cleaning
  • Cash Handling
  • Guest Services
  • Store Merchandising
  • Meal Preparation
  • Food Delivery
  • Point of Sale Systems
  • Health and Safety Standards
  • Food Safety
  • Allergy Management
  • Product Sales
  • Cash Register Operation
  • Meal Serving
  • Taking Orders
  • Operations and Procedural Knowledge
  • Equipment Cleaning
Education
Lake Wales High SchoolLake Wales, FL06/2003Diploma: General Studies
Work History
Culvers- Restaurant Team Member
Plant , Florida12/2019 - 04/2020
  • Readied surfaces for smooth installations by removing damaged materials and correcting minor imperfections.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Ordered and received products and supplies to stock kitchen areas.
  • Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
  • Transitioned between breakfast and dinner service by Action and Action.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
Garfields - Floor Staff Manager
Lake Wales, FL07/2005 - 12/2017
  • Pursued every opportunity to increase staffing program success, from initial onboarding through continued positive employee relations and communication strategies.
  • Managed recruitment to successfully meet short- and long-term business staffing goals.
  • Matched business customers with talented candidates ideal for short- and long-term positions.
  • Monitored staff activities to quickly identify and correct any costly, unsafe or inappropriate behaviors.
  • Maintained robust database of prospects aligned with current business targets and available market opportunities.
  • Created business culture focused on developing and retaining high-quality employees.
  • Coached and mentored team members in company policies and successful Type strategies.
  • Directed Type team with more than Number employees, expertly handling administrative and operational duties to consistently meet performance targets.
Dennys- Seever, Asst Manager
Lake Wales, FL08/2003 - 09/2013
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Increased sales revenues by Number% over Timeframe by promoting complementary products and educating customers about store promotions.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Greeted and maintained relationships with regular customers.
  • Completed Timeframe inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Served needs of more than Number customers in busy Type environment.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Reduced financial discrepancies Number% by monitoring monetary transactions, including credit card sales and deposits.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Mentored Number-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Monitored security and handled incidents calmly.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
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Resume Overview

Companies Worked For:

  • Culvers
  • Garfields
  • Dennys

School Attended

  • Lake Wales High School

Job Titles Held:

  • Restaurant Team Member
  • Floor Staff Manager
  • Seever, Asst Manager

Degrees

  • Diploma : General Studies

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