LiveCareer-Resume

restaurant team member resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Mindful of work safety practices and co-workers safety
  • Ability to work effectively unsupervised.
  • Time Management
  • Verbal and Written Communication
  • Dining customer service
  • Reheating and cooldown procedures
  • Food safety procedures
  • Salad and sandwich assembly
  • Company policies and procedures
  • Buffet setup and takedown
  • Food inspection
  • Safe food handling
  • Quality control
  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure
Experience
04/2022 to Current Restaurant Team Member Noodles World Kitchen | Rogers, MN,
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided exceptional service to high volume of daily customers.
  • Cleaned counters and common areas to minimize spread of germs.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Refreshed inventory supplies for drink and napkin stations.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
01/2021 to 02/2022 Customer Service Assistant Werner Enterprises Inc | Dunn, NC,
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Co-operate with all staff and volunteers
  • Make coffee/tea, Shacks, Smoothies and Juices using specialist equipment provided
  • Assist with food preparation such as, sandwiches, wraps, cakes as required and fully stock the counter
  • Keep service counter and tables clean using correct chemicals where appropriate and sign cleaning schedules as necessary
  • Project a professional image to all internal and external customers ensuring correct dress code
  • To ensure that the correct close down procedure is followed, i.e everything clean, tidy and secure, ready for the next day trade.
  • To keep up to date with all OH & S procedures and methods.
  • Ensure all tasks are carried out in accordance with the café’s health, hygiene, quality and safety standards
07/2019 to 01/2021 Store Assistant Vestas | Yandin, WA,
  • Processed cash and card transactions using register and performed scanning and weighing functions to complete customer purchases.
  • Rotated product when stocking shelves to maintain freshness.
  • Scheduled and monitored regular vendor deliveries for and store inventory.
  • Answered customer inquiries and used knowledge of store layout and product content to give directions.
  • Fostered clean and safe environment for customers by keeping register area clear, organizing shelves and wiping and sanitizing food and drink stations.
  • Maintained accurate cash drawer by accounting for transactions by end of shift.
  • Adhered to age-restricted sale policies, laws and procedures by requesting and verifying identification.
  • Confirmed stock levels and expiration dates of merchandise.
  • Carefully examined identification cards to sell tobacco products to patrons of legal age.
  • Completed accurate cash-in and cash-out procedures of computerized cash register.
  • Prevented and reported loitering and illegal activities taking place on company property.
  • Arrived on time and dressed professionally in clean company uniform.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
04/2015 to 06/2019 Returns Department TOLL PERSONNAL | City, STATE,
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Delivered services to customer locations within specific timeframes.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Recognize the Occupational Health and Safety (OH&S) of the company
  • Co-ordinate with team members and supervisors to give best customer service
  • Perform all Data using System Application Products (SAP), Microsoft Word
  • Product working with Samsung mobiles, iPhones, tables and other electronic items
  • Performing in returns and dispatch department and processing EAN and EMI numbers
  • Performed data entry-alpha and numeric data to add a new records, verify, correct, edit, and change
  • Operate scanner, copier, telephone, fax machine, and printer to perform tasks
  • Inventory Checks and help to Stock take.
Education and Training
Expected in 11/2015 to to Certificate III | First Aid And CPR Urban Training Academy, Kingsgrove, GPA:
Expected in 04/2004 to to Bachelor of Arts | Psychology Gujarat University, Gujarat, India, GPA:
Languages
English:
Full Professional
Negotiated:
Hindi:
Professional
Negotiated:
Gujarati:
Professional
Negotiated:

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Resume Overview

School Attended

  • Urban Training Academy
  • Gujarat University

Job Titles Held:

  • Restaurant Team Member
  • Customer Service Assistant
  • Store Assistant
  • Returns Department

Degrees

  • Certificate III
  • Bachelor of Arts

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