Restaurant Team Member Resume Example Shake Shack

RESTAURANT TEAM MEMBER

Summary

Reliable individual willing to handle various duties, including taking orders, cleaning workstations and monitoring cook times. A determined Restaurant Team Member with a pleasant personality and a desire to learn new tasks.

Skills

Reheating and cooldown procedures
Salad and sandwich assembly
Food safety procedures
Proper equipment operation
Supply restocking
Dining customer service
Menu knowledge

Quality control
Food inspection
Buffet setup and takedown
Food safety understanding
Dish preparation
Conflict and dispute resolution

Education and Training

GEDCentral Georgia Technical CollegeCity,State,03/2020

Experience

Shake ShackRestaurant Team Member | Whitehall , PA05/2020 to Current

Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in 1st-compartment sink.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Partnered with team members to efficiently serve food and beverages.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.

Shake ShackRestaurant Team Member | Alpharetta , GA01/2020 to 05/2020

Upsold items to paying customers, including desserts and entrees, which helped to boost shift revenues.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in 1st-compartment sink.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Partnered with team members to efficiently serve food and beverages.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.

Shake ShackRestaurant Team Member | Ann Arbor , MI02/2018 to 09/2019

Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Processed customers' payments and provided receipts.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Partnered with team members to efficiently serve food and beverages.

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Restaurant Team Member Resume Example

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