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restaurant team member resume example with 1 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Upbeat Restaurant Team Member multitasking and pleasantly greeting guests. Valuable and committed individual willing to pitch in and help with any task.

Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record.

Reliable individual willing to handle various duties, including taking orders, cleaning workstations and monitoring cook times. Determined Restaurant Team Member with pleasant personality and desire to learn new tasks.

Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders.

Hardworking Team Member/server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • Guest experiences
  • Email and phone orders
  • Salad and sandwich assembly
  • Food safety procedures
  • Supply restocking
  • Company policies and procedures
  • Table setting arrangements
  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Table Bussing
  • Price memorization
  • Food safety understanding
  • High-volume dining
  • Menu memorization
  • Dining customer service
  • Liquor, wine and food service
  • Safe food handling
  • Menu knowledge
  • Service prioritization
  • Sales Techniques
  • Regulatory compliance
Experience
04/2018 to 09/2018
Restaurant Team Member Arby's, Llc Brookville, IN,
  • Serve Patrons with food and beverages in a positive and friendly manner.
  • Collected payment handling both cash or credit
  • Issued receipts,refunds, change ... Etc.
  • Maintain a clean and sanitary environments
  • Stand for long periods of time also heavy lifting.
  • Customers come first.
  • Maintain composure in the face of angry, frustrated, or flustered customers.
  • Cross training in helping new employees how to run the sandwich line and grill
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Cleaned counters and common areas to minimize spread of germs.
  • Collected money, made change and counted out register at end of shift.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Refreshed inventory supplies for drink and napkin stations.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Trained new employees on restaurant procedures and plating techniques.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Addressed complaints to kitchen staff and served replacement items.
08/2015 to 11/2015
Prep Cook Firstservice Residential Los Angeles, CA,
  • Stocking up on supplies
  • Make bulk supply of food to last throughout the day
  • Follow recipes.
  • Sanitize every station
  • Made food on the fly.
  • Provided excellent customer service to our patronsa
08/2013 to 12/2013
Cashier Chick-Fil-A Chicago, IL,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered customer questions and provided store information.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Used suggestive selling techniques to promote add-on sales.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education and Training
Expected in 07/2006 to to
: Healthcare Management
Tucker High School - Tucker, GA
GPA:
  • Got held back a couple of times due to being hospitalization. Shortly after that I enrolled to take my bed the same year I was to graduate. In 2010 I enrolled into Ashford University and never completed my courses.
  • Completed continuing education in GED

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Resume Overview

School Attended

  • Tucker High School

Job Titles Held:

  • Restaurant Team Member
  • Prep Cook
  • Cashier

Degrees

  • Some College (No Degree)

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