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Restaurant Team Member Resume Example

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RESTAURANT TEAM MEMBER
Summary

Energetic Team Member capable of remaining composed in fast-paced environments. A knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. An outgoing individual with a great attendance record. I focus in customer satisfaction and greeting every customer with a smile on my face. I strive for excellence and take pride in every activity I am performing.

Skills
  • Food safety procedures
  • Guest experiences
  • Relationship management
  • Service prioritization
  • Check payment processing
  • Conflict and dispute resolution
Experience
Potbelly Sandwich Shop | Tempe , AZRestaurant Team Member10/2019 - Current
  • Upsold items to paying customers, including chips and drinks, which helped to boost shift revenues.
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Processed customers' payments and provided receipts.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Tacocabana | Seguin , TXTeam Member 08/2018 - 10/2019
  • Partnered with team members to efficiently serve food and beverages.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Processed customers' payments and provided receipts.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Excela Health | Delmont , PAHostess01/2017 - 07/2018
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered telephone to provide establishment information and take party reservations.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Education and Training
Landstown High School | City, StateHigh School Diploma06/2018
Tidewater Community College | CityScienceExpected in 06/2025
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
  • Formatting
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Landstown High School
  • Tidewater Community College

Job Titles Held:

  • Restaurant Team Member
  • Team Member
  • Hostess

Degrees

  • High School Diploma
    Science

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