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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Motivated Team Member eager to contribute to business success. Experienced in providing high quality team work. Focused on customer satisfaction and team productivity.

Skills
  • Verbal and Written Communication
  • Supply Restocking
  • Kitchen Cook Lines
  • Food Safety Measures
  • Food Preparation
  • Sales
  • Cleaning
  • Cash Handling
  • Guest Services
  • Meal Preparation
  • Food Safety
  • Product Sales
  • Cash Register Operation
  • Meal Serving
  • Taking Orders
Education
Benson High Magnet Omaha, NE, Expected in 05/2014 High School Diploma : - GPA :
Work History
Shake Shack - Restaurant Team Member
Miami Beach, FL, 11/2019 - 01/2021
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Supervised restocking of salad and sandwich for lunch and dinner service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared beverages and filled food orders for customers.
  • Used POS system to enter orders, process payments, and issue receipts.
Radiant Logistics, Inc. - Sales Associate
Woodbury, NY, 02/2017 - 05/2018
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Trained and developed sales associates in company processes, product knowledge, customer service and selling techniques.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Lowered shrinkage by watching customers and observing potential security risks.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Westgate Resorts - Cashier
Park City, UT, 01/2015 - 03/2015
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers with special services, account updates and promotional options.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Checked prices for customers and processed items sold by scanning barcodes.

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Resume Overview

School Attended

  • Benson High Magnet

Job Titles Held:

  • Restaurant Team Member
  • Sales Associate
  • Cashier

Degrees

  • High School Diploma

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