Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Friendly, Personable, Hard worker with extensive experience in sales and customer service. Organized professional with proficiency in boosting productivity and revenue. Seeking to leverage career background to take next step in Receptionist/ Office Assistant role with a dynamic organization.
- Company policies and procedures
- Guest experiences
- High-volume dining
- Food safety understanding
- Documentation filing
- Strategic consulting
- Organizational abilities
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- Data gathering
- Tax consulting
- Multi-state tax filing
- Research/due diligence
- Friendly Customer Service
- Scheduling Appointments
- Execute Call Campaigns
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08/2018 to Current Restaurant Team Member Whataburger Restaurants Llc – Corsicana, TX,
- Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Partnered with team members to efficiently serve food and beverages.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared salads and appetizers to back up kitchen staff.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
12/2011 to 04/2014 Registered Tax Preparer Eldorado Resorts, Inc. – Denver, CO,
- Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
- Strategized plans to help clients reduce liabilities and maximize deductions in future tax periods.
- Conducted financial, asset and liability analysis to reduce clients' tax liabilities.
- Collected detailed information and required paperwork from clients to complete tax returns.
- Finalized and processed paperwork with local, state and federal government authorities.
- Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
- Corresponded with applicable tax departments regarding customer requirements and issues.
- Stored copies of completed returns and related documents according to company procedures and business regulations.
- Analyzed information and assessed liabilities and deductions according to relevant tax code.
- Managed deliverables such as tax returns, extensions and tax planning calculations.
- Supplied detailed tax documentation needed to submit accurate small business and individual returns.
05/2010 to 06/2012 Cashier/Cook Heritage Hill Senior Community – Weatherly, PA,
- Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Greeted newly seated guests quickly and efficiently.
- Partnered with team members to efficiently serve food and beverages.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3 compartment sink.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
09/2006 to 05/2012 Cook Joey Tomato's – City, STATE,
- Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Expected in 05/2002 High School Diploma:
Baker High School - Baker, FL,
GPA:
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