Friendly, Personable, Hard worker with extensive experience in sales and customer service. Organized professional with proficiency in boosting productivity and revenue. Seeking to leverage career background to take next step in Receptionist/ Office Assistant role with a dynamic organization.
Skills
Company policies and procedures
Guest experiences
High-volume dining
Food safety understanding
Documentation filing
Strategic consulting
Organizational abilities
Data gathering
Tax consulting
Multi-state tax filing
Research/due diligence
Friendly Customer Service
Scheduling Appointments
Execute Call Campaigns
Experience
08/2018 to Current
Restaurant Team MemberWhataburger Restaurants Llc – Corsicana, TX,
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Partnered with team members to efficiently serve food and beverages.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared salads and appetizers to back up kitchen staff.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
12/2011 to 04/2014
Registered Tax PreparerEldorado Resorts, Inc. – Denver, CO,
Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
Strategized plans to help clients reduce liabilities and maximize deductions in future tax periods.
Conducted financial, asset and liability analysis to reduce clients' tax liabilities.
Collected detailed information and required paperwork from clients to complete tax returns.
Finalized and processed paperwork with local, state and federal government authorities.
Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
Corresponded with applicable tax departments regarding customer requirements and issues.
Stored copies of completed returns and related documents according to company procedures and business regulations.
Analyzed information and assessed liabilities and deductions according to relevant tax code.
Managed deliverables such as tax returns, extensions and tax planning calculations.
Supplied detailed tax documentation needed to submit accurate small business and individual returns.
05/2010 to 06/2012
Cashier/CookHeritage Hill Senior Community – Weatherly, PA,
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Greeted newly seated guests quickly and efficiently.
Partnered with team members to efficiently serve food and beverages.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3 compartment sink.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
09/2006 to 05/2012
CookJoey Tomato's – City, STATE,
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Education
Expected in 05/2002
High School Diploma: Baker High School - Baker, FL, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
