Talented leader offering over 5 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
-Maintain an accurate cash drawer, ensuring all transactions are accounted for in the beginnine and end of shift.
-Answer any customers inquiries, and use store knowledge layout and product content to give directions as needed.
-Assist customers with bagging and carrying products as needed.
-Maintain a clean work environment keeping the register clear for incoming customers
-Respond efficiently to customer questions and complaints
-Estimate consumption and maintain inventory
-Implement innovative strategies to improve productivity and sales.
-Adequate computer literacy- posting all special menu's and promotions on the Pier's Website
-Strong leadership skills.
-Help with recruiting, training, and supervising staff
-Ensuring compliances with licensing, hygiene, and health and safety legislation/ guidelines.
-Keep statistical and financial records.
-Maintain excellent customer service skills, flexibility, good interpersonal communication
-Helping the team to stay organized and ensuring that the restaurant is in complete order.
-Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
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