LiveCareer-Resume

restaurant supervisor resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty. Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules.

Skills
  • Equipment Arrangement Specifications
  • Safety Training
  • Equipment Inspection
  • Work Schedule Creation
  • Customer Service
  • Production Reporting
  • Payment Acceptance
  • Work Area Inspection
  • Cash Handling
  • Complaint Resolution
  • Inventory Control
  • Task Delegation
  • Critical Thinking
  • Payroll Preparation
  • Departmental Strategies Development
  • Microsoft Excel
  • Personnel Data Reporting
  • Budget Development
  • Service Quality Standards Evaluation
  • Timesheet Organization
  • Team Collaboration
  • Service Orientation
  • Attention to Detail
  • Terms Review and Enforcement
  • Property Research
  • Financial History Review
  • Leads Prospecting
  • Maintenance Coordination
  • Title Investigation
  • Analytical and Logical Thinking
  • Partnership Development
  • Cash Receipt Balancing
Work History
09/2017 to Current
Restaurant Supervisor Sage Hospitality Resources, Llp Chicago, IL,
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
  • Coordinated promotion of special menu items, motivating wait staff to increase sale of new specials and bundles.
  • Greeted and interacted positively with customers, promoting specials and providing information on key product offerings.
  • Monitored adherence to corporate policies, procedures, and standards as well as industry health and safety regulations.
  • Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.
  • Rapidly identified and diplomatically addressed customer complaints to achieve high levels of satisfaction and loyalty.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Maintained impressive [Number]% accuracy of financial transactions, overseeing error-free processing of cash, check, and credit card transactions.
  • Trained team members on proper utilization of in-house systems for [Action], [Action], and [Action].
  • Organized implementation of new banners, displays, and menus.
  • Supervised efforts of teams within [Number] guest capacity restaurant, ensuring timely and quality servicing of guests.
09/2016 to Current
Manager's Assistant Standard Life Aberdeen New York, NY,
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
  • Scheduled meetings and managed calendar.
  • Monitored and managed social media accounts.
  • Supported department procurement activities by coordinating with manager for direction.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Utilized [Software] to create and edit correspondence, documents and materials.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
  • Helped design, create and implement outlet menu changes to attract customers and boost sales revenue.
09/2015 to Current
Real Estate Intern Family Business City, STATE,
  • Stored client information securely within well-organized, password-protected electronic file system.
  • Worked cooperatively with third-party vendors to procure services necessary for real estate contract execution, cultivating positive relationships with vendors delivering quality services.
  • Reported to agents and supervisors regarding statutory and contract requirements to inform time-sensitive decisions.
  • Created and organized digital copies of paper contracts and agreements, organizing and securing files according to company policy.
  • Studied purchase and contract agreements to understand logistics and nuances involved in carrying executed agreements through to completion.
  • Supported team members by making copies, obtaining electronic signatures and procuring documents from public records.
  • Issued office-wide communications on behalf of brokers and team leaders.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Compared properties possessing similar features to determine competitive market prices.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Communicated with team members regarding closings, document delivery deadlines and contract amendments to facilitate proactive contract fulfillment.
  • Stepped in to take responsibility for correspondence and other back-office duties for team members in case of time restrictions or scheduling conflicts.
  • Sent legally binding documents for electronic signature or via certified mail to obtain proof of timely delivery.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Obtained agreements from property owners to place properties for sale with real estate firms.
Education
Expected in to to
Bachelor of Business Administration: Business Management
San Francisco State University - San Francisco, CA
GPA:
  • Dean's List [2020:2021]
  • [3.8] GPA 2020

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Resume Overview

School Attended

  • San Francisco State University

Job Titles Held:

  • Restaurant Supervisor
  • Manager's Assistant
  • Real Estate Intern

Degrees

  • Bachelor of Business Administration

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