Restaurant Supervisor resume example with 4+ years of experience
Service-centric Restaurant Supervisor with 3 1/2 years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance, and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention, and referrals. Focused on ensuring compliance with policies, procedures, regulations, and quality standards
- Employee Training and Team work
- Cash Handling
- Cash Register Operation
- Performance Monitoring
- Inventory Control
- Staff Management
- Service Quality Enhancements
- Profit Target Achievement
- Customer service
Hendersonville, TN, 01/2020 - 12/2021
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
- Greeted and interacted positively with customers, promoting specials and providing information on key product offerings.
- Effectively scheduled and distributed work assignments in alignment with operational and customer needs.
- Ensured continuous provision of impeccable services.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
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West Lafayette, IN, 04/2018 - 01/2020
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
San Luis Obispo, CA, 01/2017 - 12/2018
- Maintained financial accuracy by collecting deposits, fees and payments
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Assisted coworkers and staff members with special tasks on daily basis.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Composed and proofread memos, letters and reports to verify error-free communication.
Greenwood, IN, 10/2021 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
I love being around people and I love team work, I'm always passionate about my work and an ambitious person who like seeing her goals achieved
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Resume Overview
School Attended
- Kenyatta University
Job Titles Held:
- Restaurant Supervisor
- Shift Manager
- Dispatcher
- Waitress
Degrees
- Bachelor of Economics
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