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Restaurant Supervisor Resume Example

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RESTAURANT SUPERVISOR
Professional Summary

Service-centric Restaurant Supervisor with 3 1/2 years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance, and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention, and referrals. Focused on ensuring compliance with policies, procedures, regulations, and quality standards

Skills
  • Staff Supervision
  • Food Preparation
  • Teamwork
  • Employee Training
  • Cash Handling
  • Food Safety
  • Restaurant Operations
  • Cash Register Operation
  • Performance Monitoring
  • Inventory Control
  • Staff Management
  • Service Quality Enhancements
  • Cleaning
  • Profit Target Achievement
  • Customer Complaint Resolution
  • Restaurant Policies and Procedures
Work History
Restaurant SupervisorJan 2020 - Current
Benvenutos Italian Grill Madison , WI
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
  • Greeted and interacted positively with customers, promoting specials and providing information on key product offerings.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Effectively scheduled and distributed work assignments in alignment with operational and customer needs.
  • Ensured continuous provision of impeccable services.
  • Coordinated promotion of special menu items, motivating wait staff to increase sale of new specials and bundles.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Shift ManagerApr 2018 - Jan 2020
Noodles & CompanyMiddleton , WI
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Tracked receipts, employee hours and inventory movements.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
Administration AssistantJan 2017 - Dec 2018
Jesselimo Express Madison , WI
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Updated tracking system with Type information for program.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Answered and managed incomingand outgoing calls while recording accurate messages for distribution to office staff.
  • Composed and proofread memos, letters and reports to verify error-free communication.
Home CaregiverMar 2017 - Feb 2018
Options Community LivingMadison , WI
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Kept close eye on behavior and emotional responses of clients, consulting with Job title to address concerns and protect each person from any harm.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Administered medication as directed by physician.
Education
Bachelor of Economics: FinanceExpected in Dec 2020
Kenyatta University Nairobi Kenya
Additional Information

I love being around people and I love team work, I'm always passionate about my work and an ambitious person who like seeing her goals achieved

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Resume Overview

Companies Worked For:

  • Benvenutos Italian Grill
  • Noodles & Company
  • Jesselimo Express
  • Options Community Living

School Attended

  • Kenyatta University

Job Titles Held:

  • Restaurant Supervisor
  • Shift Manager
  • Administration Assistant
  • Home Caregiver

Degrees

  • Bachelor of Economics : Finance Expected in Dec 2020

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