LiveCareer-Resume

restaurant manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Experienced Job title successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. Number years of progressive leadership experience.

Adaptable and enterprising Job Title with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.

Skills
  • Money Handling
  • Documentation and Recordkeeping
  • Quality Assurance
  • Delegating Assignments and Tasks
  • Inventory Management
  • Training and Onboarding
  • Employee Performance Evaluations
  • Staffing and Sales Reporting
  • Relationship Building
  • Profit Optimization
  • Recruitment and Hiring
  • Anticipating Problems
  • Front of House Management
  • Scheduling Staff
  • Problem Solving
  • Managing Deliveries
  • Investigating Complaints
  • Catering Services
  • Work Planning and Prioritizing
  • Payroll Administration
  • Team Leadership
  • Time Management
  • Event Coordination
  • Critical Thinking
  • Reliable and Responsible
  • Calm and Pleasant Demeanor
  • Managing Reservations and Large Parties
  • Sales and Marketing
  • Customer Retention
  • Coaching and Mentoring
  • Budget Administration
Education
Northwestern University Natchitoches, LA, Expected in 01/1996 ā€“ ā€“ Associate Of Business Administration : Fine Arts - GPA :
Lsua Alexandria, LA, Expected in 05/2000 ā€“ ā€“ Phlebotomy And Dialysis Technician Certificates : - GPA :
Work History
California Pizza Kitchen - Restaurant Manager
Lake Grove, NY, 02/2010 - 02/2020
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Prepared for and executed new menu implementations.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Actively participated in ongoing customer service programs to build sales and rapport in community.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Skillfully interacted with external vendors to obtain best quality in pricing and product.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Interacted positively with customers while promoting hotel facilities and services.
  • Correctly calculated inventory and ordered appropriate supplies.

+ Edit or add your own

  • Achieved highest employee retention rate in region.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Carefully interviewed, selected, trained and supervised staff.
  • Led and directed team members on effective methods, operations and procedures.
  • Reconciled cash and credit card transactions to maintain accurate records.
Mclaren Health Care - Dialysis Techniciam
Fenton, MI, 01/2004 - 01/2010
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
  • Cleaned and connected fistulas, grafts, and catheters to prevent infection.
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
  • Safely transported, transferred, and positioned patients on chairs for treatment.
  • Performed routine quality control and safety checks on all equipment.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests.
  • Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Administered Heparin, oxygen, anesthetic, and saline as prescribed.
  • Recorded client data on hemodialysis flow chart.
  • Provided in-patient care for Number dialysis patients simultaneously focusing on providing clean, safe and comfortable treatment environment.
  • Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Provided consultation to patients on community support programs, ambulatory treatment options, or termination of treatment.
  • Recorded patient's pre-dialysis weight, vitals and any new medical conditions.
  • Conducted equipment and safety checks on hemodialysis equipment and supplies.
  • Remained knowledgeable in CPT and ICD-10 coding principles, government regulations and third-party billing rules.
  • Ran successful practice with robust patient load and high satisfaction scores due to quality of care.
  • Updated patients' charts in electronic medical records with encounter information, prescriber notes and orders.

+ Edit or add your own

  • Completed thorough assessments to understand current patient conditions and develop diagnoses.
California Pizza Kitchen - Phlebotomist
Littleton, CO, 01/2000 - 01/2004
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Organized daily work based on collection priority.
  • Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
  • Packaged and shipped specimens to central lab daily.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Obtained blood specimens by performing venipunctures and finger sticks Number times per day.
Chilis Bar And Grill - Restaurant Manager
City, STATE, 01/1993 - 01/1999
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Actively participated in ongoing customer service programs to build sales and rapport in community.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Organized receptions, promotions and corporate luncheons.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Skillfully interacted with external vendors to obtain best quality in pricing and product.
  • Promoted business through participation in and sponsorship of community events.
  • Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Interacted positively with customers while promoting hotel facilities and services.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Achieved highest employee retention rate in region.
  • Led and directed team members on effective methods, operations and procedures.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Carefully interviewed, selected, trained and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

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Resume Overview

School Attended

  • Northwestern University
  • Lsua

Job Titles Held:

  • Restaurant Manager
  • Dialysis Techniciam
  • Phlebotomist
  • Restaurant Manager

Degrees

  • Associate Of Business Administration
  • Phlebotomy And Dialysis Technician Certificates

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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