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receptionist clerk youth worker resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Motivated Youth Worker offering 5 years of experience in clinical and behavioral roles. Adept at supporting emotional, social and personal growth of young individuals. Ambitious, career-focused job seeker, anxious to obtain an entry-level Receptionist position to help launch career while achieving company goals.

Skills
  • Special Needs Familiarity
  • Behavioral Interventions Expertise
  • Reintegration Techniques
  • Program Support
  • Verbal and Written Communication
  • Childcare Support
  • Collaboration and Teamwork
  • Attention to Detail
  • Relationship Building
  • Customer Service
  • Issue Reporting
  • Behavioral Skills Development
  • Behavioral Intervention
  • Data Entry Software
  • Admissions Processes
  • Problem-Solving
  • Eligibility Requirements
  • Goal Setting
  • Youth Advocacy
  • Youth Programming
  • Safety and Risk Assessments
  • Community Service Programs
Experience
Receptionist Clerk/Youth Worker, 02/2019 - 05/2023
Arbor Company Lionville, PA,
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Reported suspicious individuals to supervisor.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Used calm, positive and encouraging approach with youth.
  • Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
  • Supported youth with nurturing and caring assistance focused on empowering and positive independence.
  • Documented child progress, reporting extreme changes in behavior.
  • Offered key emotional support to special needs youth.
  • Observed young people in counseling sessions to better understand approaches toward healing.
  • Help youth with all after school activities
  • Setup new membership Accounts to check out any books learning materials etc.
  • Modeled positive behavior for residents by providing leadership and positive interactions.
  • Help with loading and unloading youth all ages on to School Bus
  • Monitor all youth during snack times
  • Acess computer passes managed computer time
Receptionist, 07/2015 - 01/2019
Hilton Worldwide Overland Park, KS,
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Sorted incoming mail.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Reported suspicious behavior.
  • Answered general questions and directed to appropriate locations.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Coordinated pick-up and delivery of express mail services.
Housekeeping and Laundry Attendant, 03/2013 - 06/2015
S&P Global Hightstown, NJ,
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.
  • Removed trash, recycling and linens from rooms to transport to designated areas.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Organized supplies for use based on expected customer needs.
  • Furnished guests with clean linens and supplied rooms with toiletries.
  • Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Attended to 13-17 guest rooms by sweeping, mopping and vacuuming.
Sales Associate, 01/2010 - 02/2013
Walmart City, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assessed customer needs to provide assistance and information on product features.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education and Training
High School Diploma: , Expected in 08/2008
-
Southwest High School - Fort Worth, TX
GPA:
Status -
Languages
English :
Full Professional:
Negotiated :
:
Spanish :
Limited:
Negotiated :
:

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Resume Overview

School Attended

  • Southwest High School

Job Titles Held:

  • Receptionist Clerk/Youth Worker
  • Receptionist
  • Housekeeping and Laundry Attendant
  • Sales Associate

Degrees

  • High School Diploma

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