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receptionist resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I am a very outgoing, and caring person. I work well with others or by myself, very hard working dedicated worker, looking for a career. I have always been passionate about helping people but not being in th e middle of the action, and being in a lab setting helps me do that but from behind the scenes. Very goal driven, my goal is to be a hystotech as I am working hard to get into a lab. I lots of experience in school and have received 2 certifications. With many years of customer service experience I have dealt with lots of different personalities giving me the advantage to work thru difficult situations with ease. I learn quickly and always do my best and work hard to achieve the goals of what I am asked.

Skills
  • Business operations understanding
  • Multi-line telephone skills
  • Meticulous and organized
  • Healthcare Knowledge- Knowledge of medical word roots, suffixes, prefixes, and common JCAHO approved abbreviations; Decipher medical terms; Comply HIPAA regulations; Describe various human body systems.
  • Medical Coding & Billing- Apply ICD-10-CM/PCS and CPT-4 codes to Emergency, Ambulatory Surgery, and impatient charts; Implement Electronic Health Record and clinical application; Record billing transactions, process payments, and manage patient accounts.
  • Healthcare Skills - Obtain accurate manual vitals; Place EKG 12 leads; Employ safety and infection control practices; Decipher medical terms through word origin and structure; calculate dosages; Care for patients including transport, hygiene, dining assistance, and rehabilitation.; Identify nutritional needs and communicate information to staff and patient; Observe, measure, and document patient condition and vital signs; Communicate with the healthcare team.
  • Technology and Business Operations- Manage and communicate information using the Internet, Microsoft Office Suite, and Google Docs; Demonstrate leadership, communication, and organizational skills; exhibit professional attitudes, behaviors, and work habits.
  • Certified Phlebotomist- Ohio School of Phlebotomy, order of draw, common tests among the different tubes, what additives are in each tube, proper way to tie a tourniquet and how long to leave it on, analyzing the arm for a vein that is able to or not able to be punctured, proper way to hold a needle and the correct way to insert the needle into the arm.
  • Certified Lab Assistant- excellent in collecting samples, phlebotomy procedures, pipetting after samples have been collected and spun down in the centrifuge, safety and procedures in a clinical setting, and specimen analysis and collection.
Experience
11/2020 to Current
Receptionist Good Shepherd Hospice – Yaphank, NY,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Processed payments and updated accounts to reflect balance changes.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
10/2016 to 08/2020
Crew Member The Paradies Shops – Cleveland, OH,
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Verified orders and bagged items for easy transport.
  • Maintained order of customer and crew member work areas.
10/2018 to 04/2019
STNA Friendship Village Retirement Community – Dayton, OH,
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
Education and Training
Expected in 06/2019 to to
High School Diploma:
Cardington-Lincoln High School - Cardington, OH
 GPA:
Expected in 05/2019 to to
: STNA, Medical Assisting
Tri-Rivers Career Center - Marion, OH
 GPA:
Expected in 10/2020 to to
: Phlebotomy
 Ohio School of Phlebotomy - Columbus, Ohio,
GPA:
Expected in 05/2021 to to
: Lab Assisting
Ohio School of Phlebotomy - Columbus, Ohio,
GPA:
Activities and Honors

9/17-5/19- Blood Drive Volunteer, American Red Cross

9/17-5/19- Ambassador club, Tri-Rivers career center Technical Student Council.

8/17-5/19- SkillsUSA, Tri-Rivers Career Center Career Technical Student Organization.

8/17-5/19- Drug Free Hire Me Member, Tri-Rivers Career Center.

Additional Information

206 park blvd apt 3

marion, ohio

(XXX) XXX-XXX

resumesample@example.com

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Resume Overview

School Attended

  • Cardington-Lincoln High School
  • Tri-Rivers Career Center
  • Ohio School of Phlebotomy
  • Ohio School of Phlebotomy

Job Titles Held:

  • Receptionist
  • Crew Member
  • STNA

Degrees

  • High School Diploma

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