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quick service food server resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Skills
  • Stocking and Replenishing
  • Customer Service
  • Kitchen Safety Standards
  • Food and Beverage Service
  • Collaboration and Teamwork
  • Responding to Difficult Customers
  • Efficient and Detail-Oriented
  • Courteous with Strong Service Mindset
  • Patient and Empathetic
  • Cultural Awareness and Sensitivity
  • Team-Oriented and Cooperative
  • Time Management
Work History
Quick Service Food Server, 09/2021 - Current
Churchill Downs Inc. Lebanon, OH,
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Examined trays to check contents for required items and complete orders.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Sales Associate, 12/2020 - 08/2021
Phillips - Van Heusen Corporation Canutillo, TX,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Processed product returns and assisted customers with other selections.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Prepared large cash deposits with zero discrepancies.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
Cashier, 07/2019 - 08/2020
Department Of Veterans Affairs Clarksville, TN,
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained cash drawer of $500 or more per shift.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma: , Expected in 04/2021
-
Celebration High School - Kissimmee, FL
GPA:
Status -
  • Received Bright Futures.
  • Continuing education in Biology (PRE-Med).
  • Relevant Coursework Completed: IB Program.
  • Graduated with a 4.2 GPA.
Languages
English :
Native or Bilingual:
Negotiated :
:
Portuguese :
Native or Bilingual:
Negotiated :
:
Spanish :
Professional Working:
Negotiated :
:
French :
Elementary:
Negotiated :
:

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Resume Overview

School Attended

  • Celebration High School

Job Titles Held:

  • Quick Service Food Server
  • Sales Associate
  • Cashier

Degrees

  • High School Diploma

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