quality inspector resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Driven, dependable and capable professional with 15 years of dynamic experience in the criminal justice field, paired with 10 years of supervisory experience. Skilled in working collectively as a team member or in an individual capacity to achieve or exceed organizational objectives. Thrive under pressure in fast-paced settings. Determined team player with a strong sense of discipline, unsurpassed goal achievement drive, along with an innate ability to multitask. Seeking an exciting new role that will complement current dual degree studies, as well as offer opportunities for professional and personal growth.
  • Customer Service |
  • Management 
  • Quality Assurance 
  • Strategic Planning 
  • Critical Thinking 
  • Administrative Support Problem Solving
  • Conflict Resolution
  • Security Processes 
  • Staffing & Interviews 
  • Time Management 
  • Organization Supervision
  • Organization Supervision
  • First Response
  • Leadership
  • Stress Tolerance
  • Investigative Skills
  • Policy Development Process Improvements
  • Inventory Control
  • MS Office Suite
  • Oracle Database
  • Windows
01/2014 to Present
  • Accept incoming materials by verifying specifications, conducting visual and measurement tests, as well as rejecting and returning unacceptable materials as needed Approve in-process production measures by certifying specifications; lead visual and measurement tests to communicate required adjustments to the Production Supervisor Communicate required adjustments; return products for re-work and determine sample sizes with zero-defects Approve finished products by confirming specifications on blueprints provided by customers; send samples to the lab for additional testing and package all products for customer shipments Document inspection results via reports and logs; document waste and enter data into the Oracle database Uphold a safe healthy environment by adhering to relevant standards that comply with legal regulations Read all training documents to grow and expand upon job knowledge base.
01/2012 to 01/2013
WAREHOUSE WORKER Stericycle Toledo, OH,
  • Unloaded, selected, staged and loaded products for shipment in accordance with company selection protocols.
  • Operated pallet jacks and VRC; also assembled product containers and crates safely, with a 0% incident rate.
  • Participated in the Kaizen for 5S system; ensured the safety of warehouse staff by designing a new cart placement center.
01/2011 to 01/2015
ASSISTANT MANAGER Octapharma Plasma San Diego, CA,
  • Adhered to customer needs; served fresh, hot food items to ensure satisfaction and worked effectively to resolve food or service issues Routed drivers to ensure timely delivery; added manpower in stores as needed to remain under the required labor needs Accurately measured ingredients for specific food items to drive accuracy in preparation Up-sold additional menu items to patrons, e.g.
  • desserts and beverages, to boost profit levels 15% Logged customer orders; repeated them back in a clear manner to ensure accuracy Swiftly and precisely processed payments and replied to guest concerns or complaints, e.g.
  • food not prepared to customers' specifications; re-made cuisine or issued credit as needed to ensure satisfaction in instances of restaurant error Mastered the Point of Sale (POS) computer system to facilitate automated order processing Carefully enforced all sanitation, health and safety standards across work areas; included frequently washing hands, as well as sanitizing food areas and food preparation tools Performed general maintenance, including floor mopping, dishwashing and wiping countertops Quickly unloaded product shipments and stocked freezers in alignment with company best practices; controlled inventory levels by completing nightly counts Prepared biweekly food orders; submitted all paperwork swiftly and with timeliness.
01/1995 to 01/2010
  • Maintained knowledge of and compliance with all institutional policies, procedures and regulations Monitored supervisee behavior to ensure professional behavior toward inmates, colleagues, visitors and the public Instructed employees through the delivery of on-the-job training; assigned new hires to seasoned personnel to learn proper drug test procedures and visited each employee's post daily to help them to determine new ways to find contraband Responded swiftly to emergencies as a First Responder Supervisor; mitigated conflict by removing the offender that caused a given disturbance and instructed the control room if further action was needed based on the severity of the situation Sustained discipline and overall security across assigned areas, with attention to relevant regulations and laws Supervised searches, shakedowns, riot control and institutional tours, as well as preparation of all records and reports Performed searches for inmates within their living quarters to locate contraband items; restrained, secured and controlled offenders, using various forms of force as necessary Completed periodic inmate counts and monitored their movements on the yard Reviewed offender information to detect issues regarding gang-related, violent or nonviolent crime; assessed the length of each person's sentence, potential for violent tendencies, etc.
  • Carried injured offenders or personnel to safety and delivered first aid as needed in emergent scenarios; transferred or transported offenders on foot or via vehicles Supervised and ensured security for offenders as they performed construction, maintenance, laundry, food service or other industrial or agricultural tasks (discuss your supervisory style with both offenders and personnel) Rated the behavior of inmates using a dorm rank system to enforce positive attitudes and behaviors amongst those with low ratings; the dorm that had the least amount of infractions was released for dinner early as an incentive Directed workflows for Corrections Officers to ensure safe custody, discipline and welfare for inmates Led training for Correctional Officers including tabletop drills for emergencies; also held actual drills to assess performance and ensure that employees could physically and mentally handle situations Allocated post assignments and inspected/briefed all Correctional Officers prior to their respective shifts Delivered the concerns of Correctional Officers or inmates to the appropriate officials via weekly meetings or personal meetings if the need was immediate; ensured follow up once a resolution was developed and implemented Participated in several accreditation processes as a key subject matter expert; evaluated policies to make sure that they were up-to-date with processes already in place Played a vital role in founding the key control inventory process; initiated a chit system used to check out keys.
Expected in
Bachelor of Arts: Occupational Health and Safety
Waldorf University - ,
Occupational Health and Safety 4.0
Expected in
Bachelor of Arts: Criminal Justice
Waldorf University - ,
Criminal Justice 4.0 Recipient, Officer of the Month, South Carolina Department of Corrections Recipient, Director's Coin of Excellence, South Carolina Department of Corrections Completed Courses & Training Industrial Hygiene | Human Resource Development | Total Environmental Health & Safety Management Fire Prevention | First Aid Certification | E-Med Training | CPR | E-Med Training Services | Industrial Ergonomics NSC Bloodborne & Airborne Pathogens | Fundamentals of OSHA | Legal Aspects of Safety & Health | Intro to Fire Prevention Construction Safety | Accident Investigation | Interactions of Hazardous Materials
blueprints, CPR, credit, database, delivery, designing, drivers, Environmental Health, Ergonomics, First Aid, forms, health and safety standards, Human Resource, inspection, inventory levels, inventory, laundry, Legal, comply with legal regulations, Director, managerial, Materials, meetings, Oracle database, personnel, on foot, policies, POS, processes, profit, protocols, Read, Safety, Supervisor, supervisory

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Resume Overview

School Attended

  • Waldorf University
  • Waldorf University

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  • Bachelor of Arts
  • Bachelor of Arts

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