Capable Office Assistant with experience addressing various business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with stellar time management and multitasking expertise.
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 15 staff members.
Awarded employee of the month twice
Awarded employee of the year
Assisted with payroll using quickbooks, which resulted in increased company efficiency and productivity.
Skills
Ability to lead and supervise
Have verbal, writing, and organizational skills
Microsoft word
Excel
Quickbooks
Faxing/Filing/Copying
Punctual/Reliable
Works well with others as well as independently
Detail Oriented
Work History
Quality Control Team Lead /Inspector, 01/2015 - Current Johnson Controls, Inc. – Hattiesburg, MS,
Monitored performance and generated reports detailing quality of product and defect rates.
Sampled 100% of products for detailed analysis.
Evaluated components and final products against quality standards and manufacturing specifications.
Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Liaised between quality control and other departments and contractors, providing project updates and consultation.
Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
Identified and resolved variances to bring products in line with requirements.
Inspected Hermetic parts and compared against standards to meet regulatory requirements.
Performed visual assessment of products to evaluate conformance with quality standards.
Recorded and organized test data for report generation and analysis.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.
Conducted data review and followed standard practices to find solutions.
Communicated with production team members about specific quality issues such as wiring and plating.
Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy.
Performed visual inspections and non-destructive tests where appropriate.
Designed electronic file systems and maintained electronic and paper files.
Maintained an up-to-date department organizational chart.Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Managed the day-to-day calendar for the company’s senior director.
Managed daily office operations and maintenance of equipment.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Secretary, 01/2008 - 02/2011 Quintegra Solutions – Lafayette, IN,
Performed skilled secretary/clerical services involving a wide variety of activities necessary to support the clinical services clinicians.
Scheduling consumers for psychological, developmental, medical and other vendor evaluations and clinics, coordinating with case management, staff, families and vendors.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Maintained the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Improved communication efficiency as primary liaison between departments, clients and vendors.
Standardized department filing system to increase efficiency.
Updated patient accounts and information on a daily basis. Contacted providers to discuss status of re-billing and reimbursement process to ensure account resolution.
Maintained medical supply inventory, insurance records, patient charts and company files using online tracking system.
Handled and processed confidential patient information.
Office Manager, 11/1999 - 02/2002 SD Volvo Dba Carland Collision Repair Center – City, STATE,
Customer assistance to resolve issues regarding policies and procedures.
Supervise the work of all office staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting and follow up of any issues.
Review records and reports pertaining to production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Restructured installation processes and staff teams, boosting productivity.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Education
High School Diploma: , Expected in 06/1986 - Kearny High School - San Diego, CA, GPA:
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