Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Disciplined professional with systematic approach to Production. Applies excellent attention to detail and critical reasoning to successfully conduct experiments.
Skills
Production expertise
Recordkeeping
Production methods
Visual inspections
Root analysis
Testing procedures
Materials inspections
Sampling protocols
Corrective actions
Operations monitoring
Equipment calibration
Performance testing
Data interpretation
Work History
Quality Control Inspector, 08/2016 - Current Stolle Machinery – Canton, OH,
Monitored performance and generated reports detailing quality of product and defect rates.
Evaluated components and final products against quality standards and manufacturing specifications.
Examined Spinach, Mushrooms, Sprouts, Peppers, and Greenbeans for defects or issues, reported problems quickly and maintained high levels of accuracy.
Used Temperature Guns, Instruments to check the Medal Detector, and PPA- Prior to Part and Process Approval for the chemicals used in the Flume, Chiller Tank and Blancher to inspect quality of products, taking note of functionality, appearance and other specifications.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Monitored production processes to gain understanding of problematic steps and rectify issues.
Communicated with production team members about specific quality issues such as defects and issues in products.
Performed visual inspections and non-destructive tests where appropriate.
Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.
Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
Conducted analyses of both in-process and completed raw and finished materials, components and products.
Recorded and organized test data for report generation and analysis.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Performed routine maintenance and calibration on testing equipment.
Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Conducted data review and followed standard practices to find solutions.
Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
Certified Server Trainer, 03/2013 - 10/2016 City Of Boston, Ma – Boston, MA,
Modeled role-play scenarios to provide visual demonstration of serving food and alcohol to patrons.
Evaluated skills assessment and observations to review effectiveness of training material.
Educated bartenders, clerks, and servers on responsible service protocols.
Discussed trends and risks related to responsible sale and service of Alcohol.
Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
Presented training material with varied instructional methods to maintain attention of participants.
Initiated guidelines for standard operation of serving Food and Alcohol.
Observed participants and provided corrective measures for skill improvement.
Accurately completed end-of-day financial tasks worth over $10% of cash and card transactions daily.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Educated 15 Server and Bartender employees on menu updates and procedural changes.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
Server Manager, 05/1999 - 08/2007 Dolphin's Seafood – City, STATE,
Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
Accurately completed end-of-day financial tasks worth over $10,000-15,000 of cash and card transactions daily.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Educated 45 Kitchen,Server, and Bar employees on menu updates and procedural changes.
Set and oversaw weekly and special event menu plans.
Oversaw day to day activities of 15-18 employees in Restaurant establishment, fostering inspiring atmosphere to optimize employee experiences.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Oversaw grill, stove and oven and cleaned all equipment after every shift.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Cut spending by 20% through effective inventory management and supply sourcing.
Education
Diploma: , Expected in - Titusville High School - Titusville, FL GPA:
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