Quality Control Inspector Resume Example
Hardworking Quality Control Inspector offering years of manufacturing and production experience. Detail-oriented and systematic professional knowledgeable about compliance standards, documentation guidelines and reporting requirements. Talented Quality Control Inspector driven to improve product quality in manufacturing environments by conducting relevant and effective product and component tests. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in regulations and procedures. Energetic and reliable, well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship-building strengths to increase and retain long-term customers. Cheerful and upbeat Customer Service professional with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.
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- Used specialized tools to take precise measurements of various aspects of samples.
- Used microscopes,micrometers, comparators and plug gauges to conduct physical and visual inspections.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Completed non-destructive tests and visual inspections continuously.
- Adhered to all safety protocols to minimize equipment damage and avoid injuries.
- Reviewed drawings and blueprints to determine appropriate level of inspection required.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Provided job estimates by conducting research and contacting vendors.
- Discussed options with customers, helping each make optimal choices for individual needs.
- Worked with sales personnel to price and schedule repair needs on new and used vehicles.
- Presented accurate estimates to inform customers of all service charges and expectations.
- Conferred with customers to understand service needs and write up accurate orders.
- Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
- Promoted add-on services to increase department revenue.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Scheduled and coordinated work for more than 60 customers each day in fast-paced setting.
- Replenished shelves to maintain adequate merchandise levels.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
- Answered daily phone calls to resolve customer issues efficiently.
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Resume Overview
School Attended
- Concord High School
Job Titles Held:
- Quality Control Inspector
- Waitress/bartender
- Service Writer
Degrees
- High School Diploma
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