quality control inspector resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Talented Quality Control Inspector driven to improve product quality in manufacturing environments. Provider of relevant and effective product and component tests. Eager to help manufacturers eliminate production errors and increase successful manufacturing figures.
Skills
Ability to adapt quickly to a changing environment
Recognizing opportunity for growth and acting to create it
Inspection Procedures
Attention to Detail
Testing Data Documentation
Quality Control
Sound Judgment
Specifications Conformance
Perceptual Speed
Critical Thinking
Manual and Finger Dexterity
Inspection and Testing Reports
Performance Monitoring
Decision Making
Documentation and Recordkeeping
Dimensional Measurement
Problem Anticipation and Resolution
Inspection Documentation
Safety Procedures
Issue Escalation
Safety Education
Raw Materials Inspection and Testing
Color Comparison
Word Processing
Data Analysis
Quantity Verification
Familiar with the concepts of Kaizen and Kanban as well as Lean Six Sigma, would likely benefit from further understanding
Experience
07/2022 to CurrentQuality Control InspectorUniversal Forest Products, Inc. | Fort Worth, TX,
Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Adhered to safety protocols to minimize equipment damage and avoid injuries.
Completed non-destructive tests and conducted continuous inspections.
Inspected and repaired products to meet project expectations.
Used specialized tools to take precise measurements of various aspects of samples.
Consulted with engineers to resolve quality, production and efficiency problems.
Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
Reviewed drawings and blueprints to complete inspection at appropriate levels.
Examined products and materials for defects or deviations to remove or discard non-conforming items.
Documented, filed and maintained proper inspection records and quality assurance documents.
Completed thorough inspects of finished products in compliance with established protocols and compared results against production specifications.
Documented inspection information and compiled data into reports for dissemination to management.
Reviewed blueprints, drawings and other specifications to fully understand project expectations.
Completed timesheets, traceability forms and documentation on time.
Identified and resolved quality issues, escalating critical problems to supervisors.
05/2016 to 12/2019National Account ManagerAllison Transmission | Auburn Hills, MI,
Follow up with clients and prospects
Managed and tracked installation schedules
Built strong customer relationships through discovering needs and responding appropriately
Created solid customer base and sell products most likely to benefit both clients and the company
Handled and de-escalated upset clients by listening and offering appropriate solutions to retain relationships
Mentored and motivated new or struggling team members by actively engaging in learning activities, and providing advice to improve metrics and performance
Consistently earned top performer out of 276 + sales team members for exceeding sales goals.
Prepared and processed contracts and order forms for new and existing customers.
Introduced customers to new offerings and updated accounts.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Presented quotations with clear pricing information and deliverables specifications.
Secured long-term accounts by managing sales presentations and providing recommendations to promote brand and product benefits.
Awarded Top 5% producer nationwide within first 4 months of hire.
05/2014 to 05/2016National Account ManagerAllison Transmission | New York City, NY,
Answer customers' questions about products, prices, availability, product uses, and credit terms
Set appointments for customers to meet with Sales Agents to encourage additional purchase
Follow up with clients to ensure they would be attending the seminar
Connected with current customers to assess satisfaction, determine needs and offer new services.
Grew brand awareness by increasing market penetration with customer-focused approaches.
Boosted profit opportunities, generating new accounts and successfully managing existing customer base to meet advertising needs.
Pro-actively identified and solved complex problems impacting sales and business direction.
01/2011 to 03/2014Account ManagerAmerican Airlines | Cleveland, OH,
To contact current owners of Timeshare interests nationally
Focus on customer experience by providing education and answering questions
Paint a picture of how their experience would be enhanced by owning more time
Remotely present via Salesforce interactive experiences to facilitate a desire for more quality time with their families, and the legacy of memories
Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Developed sales strategies and comprehensive understanding of customers' business models.
Built and maintained productive relationships with customers and internal partners.
Generated sales audit reports to track and review performance.
Met, engaged and pursued customers through networking, referrals and marketing.
Negotiated agreements with clients for pricing and logistics.
Negotiated contracts and closed agreements to maximize profits.
Input data into CRM system to manage existing portfolios and potential leads.
Acted as main point of contact in matters relating to client concerns and needs.
Utilized sales data to evaluate sales performance and make proper adjustments.
Used CRM database to track referral and appointment data.
Developed successful customer relationships and quickly resolved service requests to increase sales.
Education and Training
Expected in to to | Business Studies; Forensic AnthropologyUniversity of California, Riverside, Riverside, CAGPA:
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