Talented Quality Control Inspector driven to improve product quality in manufacturing environments. Provider of relevant and effective product and component tests. Eager to help manufacturers eliminate production errors and increase successful manufacturing figures.
Skills
Upselling techniques
Guest relations management
Microsoft office, word, excel
Inspection procedures
Production experience
Quality control
Safety procedures
Training and mentorship
Inspection documentation
Reporting and analysis
Training & development
Decision-making
Microsoft Office
High-Volume Dining
Food Safety Understanding
Liquor, Wine and Food Service
Food Inspection
Price Memorization
Database Updating
Stocking and Replenishing
Shipping and Receiving
Data Entry
Attention to Detail
Stockroom Maintenance
Experience
03/2021 to Current
Quality Control InspectorKite Pharma, Inc. – North Carolina, NC,
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Trained newly hired employees by explaining company procedures, job duties and performance expectations.
Adhered to safety protocols to minimize equipment damage and avoid injuries.
Wrote detailed reports outlining performance, quality and defect rates.
Completed non-destructive tests and conducted continuous inspections.
Inspected and repaired products to meet project expectations.
Used specialized tools to take precise measurements of various aspects of samples.
Reviewed drawings and blueprints to complete inspection at appropriate levels.
Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
Notified supervisors about production problems and helped identify and correct concerns.
Documented, filed and maintained proper inspection records and quality assurance documents.
Completed thorough inspects of finished products in compliance with established protocols and compared results against production specifications.
Handled, measured and mixed chemicals following prescribed methods and testing requirements.
03/2017 to 03/2019
Inventory Control SpecialistDelta Star, Inc. – Lynchburg, VA,
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
Worked with operations supervisors and team members to understand supply needs and bring levels within desired tolerances.
Completed daily logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Used equipment like forklifts and pallet jacks to move inventory.
Implemented organizational systems to optimize product placement and operational productivity.
Audited and corrected discrepancies in inventory numbers.
Unloaded shipments, reviewed merchandise and tracked paperwork.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Completed daily cycle counts to maintain accuracy of records.
Managed complex projects as directed by leadership, delivering positive outcomes within time and budget constraints.
Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
Recorded information, shortages and discrepancies to keep records current and accurate.
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