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Quality Control Inspector Resume Example

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QUALITY CONTROL INSPECTOR
Summary

Talented Quality Control Inspector driven to improve product quality in manufacturing environments. Provider of relevant and effective product and component tests. Eager to help manufacturers eliminate production errors and increase successful manufacturing figures. Personable and dedicated Customer Service Representative with extensive experience in medical industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Skills
  • Production experience
  • Inspection procedures
  • Sampling protocols
  • Inspection documentation
  • MS Office proficiency
  • Customer Service
  • Quality assurance
  • Effective communication
  • Customer relationship management
  • Clerical support
  • High-energy attitude
  • Customer relations
  • Microsoft Office expertise
Experience
Quality Control Inspector | 12/2019 to Current
Company Name - City, State
  • Conferred with scientific, engineering and technical personnel to resolve design, research and testing problems.
  • Worked with engineers to facilitate research and development testing, correct mechanical failures and generate technical specifications prior to release.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Consulted with engineers to resolve quality, production and efficiency problems.
  • Completed and signed off on repair and maintenance documentation for submission to [Job title].
  • Completed non-destructive tests and visual inspections continuously.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Documented nonconformities immediately and recommended techniques for prompt resolution.
Secretary | 02/2018 to Current
Company Name - City, State
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Team Leader | 04/2003 to 01/2017
Company Name - City, State
  • Operated hand and power tools to clear jams, adjust positions and trim rough edges.
  • Integrated process improvements to increase overall workflow.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Interviewed, hired and trained new quality customer service representatives.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Counted, sorted and stacked finished pieces for easy access.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Made special cuts such as grooves, bevels and miters to complete designs.
Medical Coding and Billing Specialist | 08/2000 to 01/2002
Company Name - City, State
  • Verified and abstracted all medical data to assign appropriate codes for hospital inpatient records.
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
  • Read through patient health data, including histories, physician diagnoses and treatments to gain understanding for coding purposes.
  • Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
  • Coded medical observations and professional services delivered for each patient.
  • Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
Education and Training
Noxubee County High School - City, State
High School Diploma
05/1996
East Mississippi Community College - City, State
Some College (No Degree)
Mortuary Science
Hobbies
  • I Love
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Resume Overview

School Attended

  • Noxubee County High School
  • East Mississippi Community College

Job Titles Held:

  • Quality Control Inspector
  • Secretary
  • Team Leader
  • Medical Coding and Billing Specialist

Degrees

  • High School Diploma
    Some College (No Degree)

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