Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Inspection Procedures
Sampling Protocols
Production Experience
Grade Marking
Bloodborne Pathogen Training
Exceptional Time Management
Polishing Surfaces
Cleaning Methods
Interior and Exterior Cleaning
Focused and Detail-Oriented
Cleaning and Sanitizing
PPE Guideline Compliance
PC Proficient
Sensitive Material Handling
Professional and Courteous
Task Prioritization
Multitasking and Time Management
Judgment and Decision Making
Experience
02/2010 to 08/2013
Quality Control InspectorBasic Research – Salt Lake City, UT,
Wrote detailed reports outlining performance, quality and defect rates.
Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
Checked software programs for usability, functionality and design issues.
Used specialized tools to take precise measurements of various aspects of samples.
Administered competency tests to determine engineers or operators are qualified to use equipment.
Positioned components, parts or materials for testing.
Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Provided safety information to contractors, engineers, or test equipment operators.
Adhered to safety protocols to minimize equipment damage and avoid injuries.
Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Learned new testing methods through continued education and research.
Recommended improvement measures to production process to meet quality control standards.
Examined products and materials for defects or deviations to remove or discard non-conforming items.
Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
03/1995 to 04/2010
WaitressMarriott International – Boca Raton, FL,
Prepared checks, itemizing total meal costs and taxes.
Trained new employees to perform duties.
Brought wine selections to tables with appropriate glasses and poured for customers.
Garnished dishes and beverages to serve visually appealing menu items.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Greeted customers, answered questions and recommended specials to increase profits.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Responded to ad hoc cleaning duties at end of shift.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Filled condiments and napkin containers during slack periods.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Presented menus to patrons to answer questions about menu items and make recommendations.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
03/2007 to 02/2010
Administrative AssistantLegacy Health Services – Parma, OH,
Responded effectively to sensitive inquiries or complaints.
Composed correspondence, reports and meeting notes.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Tracked and submitted employee timesheets to prepare for payroll processing.
Organized both physical and digital files and updated reports to coordinate project materials.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Provided secretarial and office management support while building cooperative working relationships.
Prepared and prioritized calendars and correspondence.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Executed on-time, under-budget projects by solving complex issues for senior leadership.
Directed customer communication to appropriate department personnel.
12/1994 to 11/1998
Housekeeping Wyndham Hotels & Resorts Inc. – Alpharetta, GA,
Inspected furniture for damage or stains in between guest stays.
Cleaned building floors by sweeping, mopping and scrubbing.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Sorted and counted linens and organized in storage areas.
Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Interacted pleasantly with clients and guests when performing daily duties.
Adhered to daily cleaning schedules and updated as needed based on demand.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Waxed and polished wood furnishings to restore faded appearance.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Reported damage or theft of hotel property to management.
Checked inventory for required supplies and made lists for needed cleaning products.
Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Communicated with customers about requests for additional supplies or cleaning services.
Education and Training
Expected in 05/1996 to to
High School Diploma: Mitchell High School - Mitchell, IN, GPA:
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