Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
- Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments.
- Friendly Cashier offering more than 11 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
- Creative Florist Assistant with knowledgeable of floral design principles and practices.
- Reliable and upbeat, Cashier and Florist Assistant, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Skills
- Inspection protocols
- Sampling procedures
- Production expertise
- Visual inspections
- Record keeping
- Database management
- Performance testing
- Corrective actions
- Materials inspections
- Customer assistance
- Drawer management
- Refunds and exchanges
- Cash register operations
- Reports and documents
- Basic math skills
- Time management skills
- Computer proficiency
- Point-of-sale system operation
Education
Adult Learning Center Shelbyville, TN, Expected in 09/1995 – – GED : - :
Career Technical Institute Washington, DC Expected in 02/2020 – – PC Generalist With Specialist : Administrative Assistant - :
Work History
Microspec Corporation - Quality Control Inspector
Peterborough, NH, 08/2013 - Current
Peterborough, NH, 08/2013 - Current
- Monitored performance and generated reports detailing quality of product and defect rates.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Sampled 2% of products for detailed analysis.
- Examined empty tubes for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Communicated with production team members about specific quality issues such as cap torque and eye margin.
- Conducted tests to evaluate comprehensive quality of products, noting results in data entry and marking or removing defective items.
- Reported repeated issues to supervisors and other collaborating to identify issue roots and rectify problems.
- Used torque tester, rulers, gauges, and micrometer to inspect quality of products, taking note of functionality, appearance and other specifications.
- Maintained compliance with safety and clean area procedures.
- Performed visual assessment of products to evaluate conformance with quality standards.
Northern Tool - Cashier
Grand Chute, WI, 09/2010 - 05/2012
Grand Chute, WI, 09/2010 - 05/2012
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Counted cash in register drawer at beginning and end of shift.
- Reviewed and resolved differences between accounting information and cash drawer.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked prices for customers and processed items sold by scanning bar codes.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Assisted customers by answering questions and fulfilling requests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Prepared and submitted end-of-shift reports using end of sales reports off cash register.
Long View Silks And More - Florist Assistant
City, STATE, 05/2003 - 06/2008
City, STATE, 05/2003 - 06/2008
- Performed daily cash register opening and closing functions and generated daily sales reports.
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Assisted customers with floral product design and selection by imparting knowledge of flowers and plants.
- Prepared incoming flower stocks for inclusion in arrangements and bouquets.
- Created custom flower arrangements for in-store customers.
- Provided customers with courteous, knowledgeable and efficient service.
- Maintained high standard of organization and cleanliness of store premises.
- Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.
- Folded and arranged merchandise in attractive displays to drive sales.
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
- Listened to customer needs and desires to identify and recommend optimal products.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Maintained organized checkout area and swept floors and emptied trash cans.
Additional Information
My desires and goals in life are to become more involved, in a career, where I can study accounting and book keeping.
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Resume Overview
School Attended
- Adult Learning Center
- Career Technical Institute
Job Titles Held:
- Quality Control Inspector
- Cashier
- Florist Assistant
Degrees
- GED
- PC Generalist With Specialist
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