program mentor resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dependable, inquisitive, detail-oriented, bilingual student mentor and instructor with demonstrated abilities to handle issues with tact and remain calm under pressure. Offering over 17 years of expertise working with both teenagers and adults. Dedicated and enthusiastic personality with skills in mentoring, collaborating, goal setting, coaching, idea development and time management.

  • Google Suite and Microsoft Office Suite including Outlook, Word, Excel and Teams proficient
  • Blackboard and Salesforce proficient
  • Online learning tools
  • Student needs assessment
  • Student mentoring
  • Adult education
  • Technology-based curriculum
  • Class instruction
  • Continuing education
  • Data collection and analysis
  • Differentiated instruction
  • Classroom presentations
  • Student records management
  • Student progress reporting
  • Curriculum development
  • Lesson planning
Program Mentor, 09/2020 to Current
Friendship SchoolsWashington, DC,

Mentor over 140 students on caseload while working towards their Master in Education graduate degree.

Offer direct, comprehensive support, coaching and guidance to over 140 students on caseload.

Maintain knowledge base of over 26 Masters level courses to best guide students on their degree path.

Collaborate with Course Instructors to guide students to competency in courses and ultimately graduation.

Maintain consistent contact with caseload of students helping to guide students to their Masters in Education degree completion.

Mentored over 50 students to their Masters in Education degree in under 1 year.

Foster student learning through innovative and motivational teaching and coaching practices.

Attend trainings regularly on Social Emotional Learning, Coaching, and Mentoring.

Monitor the progress of assigned student caseload and offer proactive support and outreach to those students.

Utilize technology based platforms to provide outreach to students while also documenting outreach and interactions.

Create and executed successful strategies to facilitate collaboration between stakeholders.

Employ skills in crisis intervention to help resolve difficult situations.

Maintain progress in meeting university wide KPIs.

Online Associate Instructor, 08/2016 to Current
Post UniversityCity, STATE,
  • Review program materials and coordinate updates to keep department materials relevant and accurate.
  • Maintain classroom structure and student engagement.
  • Build strong rapport with students through class discussions and academic advisement.
  • Conduct engaging in-class discussions to facilitate learning and encourage participation.
  • Impartially evaluate papers, projects and homework assignments of students.
  • Grade over 60 assignments per week to input grades using Blackboard.
  • Employ variety of teaching techniques, including phone calls, emails, and personalized text message techniques to encourage students' engagement.
  • Create positive and safe learning environment for students by setting and enforcing classroom code of conduct.
  • Manage daily communications including maintenance of calendar and appointments.
  • Guide students through rigorous, transformational journey to increase academic abilities.
Spanish Teacher, 06/2004 to 09/2020
North Branford Board Of EducationCity, STATE,
  • Set class objectives and monitored daily performance to offer equal access to education.
  • Devised and implemented course instructional plans to teach students of all abilities and backgrounds about the Spanish language while meeting or exceeding district standards.
  • Evaluated academic performance and social relationships to identify and help struggling students.
  • Taught students building blocks of Spanish language learning, as well as advanced concepts and tricks to simplify processes.
  • Planned, implemented, monitored and assessed classroom instructional program.
  • Collaborated with team of faculty to develop after-school tutorial program for students in need of extra help.
  • Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress.
  • Developed program to work with students and increase interest in higher learning.
  • Taught students speaking, listening, and writing abilities.
  • Met with parents to resolve conflicting educational priorities and issues.
  • Performed duties of Dean of Students during leave of absence and shouldered administrative and instructional responsibilities.
  • Contributed to positive academic and social tone of school by demonstrating professionalism and enthusiasm for academic community.
  • Marked lesson notes, corrected errors and made useful suggestions on written assignments for improved writing communication performance.
  • Introduced special outreach programs to department chair in effort to increase institution's interest in community service.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Developed activities and integrated technology to diversify instruction.
  • Facilitated group sessions and provided one-on-one support.
  • Maintained safety and security of all youth under care.
Education and Training
Bachelor of Science: Spanish With Teaching Certification, Expected in to Southern Connecticut State University - New Haven, CT
Master of Science: Teaching English To Speakers of Other Languages, Expected in to Southern Connecticut State University - New Haven, CT,

CT Certification 111- Teaching English to Speakers of Other Languages

CT Certification 023- Spanish for grades 7-12


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Resume Overview

School Attended

  • Southern Connecticut State University
  • Southern Connecticut State University

Job Titles Held:

  • Program Mentor
  • Online Associate Instructor
  • Spanish Teacher


  • Bachelor of Science
  • Master of Science

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