Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated training professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Flexible Schedule
  • Report Preparation
  • Dependable and Responsible
  • Interpersonal Relationships
  • Time Management
  • Attention to Detail
  • Verbal and Written Communication
  • Schedule Coordination
  • Job Skill Building
  • Leadership Development
  • Team Exercises
  • Course Optimization
  • Class Scheduling
  • Budget Administration
  • Employee Interviewing
  • Assignment Delegation
  • Orientation and Onboarding
  • Critical Thinking
  • Client Retention
  • Individualized Instruction
  • Corporate Training Programs
  • Employee Relations
  • Compliance Training
  • Labor Relations
  • Employee Performance Reviews
  • Data Entry
Work History
Professional School Bus Driver, 08/2017 to Current
Options For Youth - San Bernardino CountyFontana, CA,
  • Obeyed federal, Alabama and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Communicated information to parents to promote good communication and transparency.
  • Drafted and submitted reports detailing trips, fuel, mileage and hours.
  • Held special assemblies to explain rules and emergency bus procedures to students.
  • Maintained Alabama commercial driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
Employee Training Coordinator, 12/2016 to Current
H&R Block, Inc.Middletown, IN,
  • Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
  • Supported and trained all staff members to achieve and maintain top client satisfaction.
  • Developed training programs using classes and instructional methods to support long-term employee development and performance objectives.
  • Produced targeted instructional materials and training curriculum focused on public relations for organizational implementation.
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
  • Liaised between trainers and course participants.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Planned and conducted a minimum of four staff trainings per year, with emphasis on customer service areas.
  • Assisted with support functions such as budgeting and technology coordination.
Special Education Paraprofessional, 08/2002 to 08/2017
Jackson County Board Of EducationCity, STATE,
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Supported teacher in development of individual learning strategies.
  • Interacted physically and verbally with students throughout each day.
  • Offered student support through special accommodations, extra assistance and assessments.
  • Contacted parents to discuss student progress and set up meetings.
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Assisted in instructional processes by communicating perceptions of student progress and needs to teacher.
  • Aided special education teachers in delivering important services for individuals with exceptionalities.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Played essential role in delivering individualized services and supporting instruction.
  • Increased proficiencies by attending professional developmental workshops on learning goals, classroom management, student motivation and engaging learning activities.
  • Conducted small group and individual classroom activities with students based on differentiated learning needs while carrying out IEP goals.
Bookkeeper, 07/1998 to 08/2002
Jackson Farmers CooperativeCity, STATE,
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Reviewed and processed employee expense reports and vendor invoices for payment.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Maintained and processed invoices, deposits and money logs.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Organized and carried out proactive month-end, quarterly and year-end processes.
  • Supported operations by communicating with customers, filing documents and managing data.
Associate Of Business Administration: Office Management, Expected in
Northeast Alabama Community College - Rainsville, AL
Associate Of Business Administration: Medical Office, Expected in
Northeast Alabama Community College - Rainsville, AL

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School Attended

  • Northeast Alabama Community College
  • Northeast Alabama Community College

Job Titles Held:

  • Professional School Bus Driver
  • Employee Training Coordinator
  • Special Education Paraprofessional
  • Bookkeeper


  • Associate Of Business Administration
  • Associate Of Business Administration

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