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production associate resume example with 18+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Talented Production Worker offering ten years of experience in manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk production and manufacturing services. Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Strong knowledge of quality and safety duties. Communicative and team-oriented with proficiency in MS office. Proven history of meeting team, individual and management objectives. Results-focused professional with strength In communication and collaboration.

Skills
  • Teamwork and Coordination
  • Attention to Detail
  • Line Work
  • Strong Work Ethic
  • Safe Machine Operation
  • Teamwork and Communication
  • Materials Assembly
  • Workstation Equipment Monitoring
  • Production Processes Knowledge
  • Machine Setup and Shutdown
  • Production Documentation
  • Root Cause Analysis Participation
  • Punctual and Dependable
  • Workflow Optimization
  • Safety Standards Compliance
  • Punctual and Reliable
  • Component Assembly
  • Defects Identification
  • Computer Skills
  • Following Instructions
  • Health and Safety Regulations
  • Hand-Held Scanners
  • Good Communication
  • PPE Compliance
  • Production Line Work
Education and Training
University of South Carolina Upstate Spartanburg, SC Expected in 05/2007 : Nursing - GPA :
  • Dean's List Honoree
  • 3.7 GPA
  • Student Nurses Association Member
Greenville Technical College Greenville, SC Expected in 06/2006 Associate of Science : - GPA :
Woodmont High School Piedmont, SC Expected in 06/1999 High School Diploma : - GPA :
  • [Beta Club Member
  • Honor Roll
Experience
Honeywell - Production Associate
College Park, GA, 09/2013 - Current
  • Completed product assembly according to standardized procedures.
  • Process Supporter
  • Ensuring production readiness
  • Respond to calls for assistance from other Production Associates.
  • Develop and track job rotation plan.
  • Assures safety, quality, waste management and recycling requirements are met.
  • Perform task on tools and process equipment (filling materials, start-up / shut-down, minor troubleshooting, etc.).
  • Keep applicable Team Board information up-to-date (Local Measures and Problem Solving
  • Fault resolution and support
  • Perform rework of defects discovered in area.
  • Communicate to Production Associates in affected areas regarding line quality matters.
  • Facilitate problem solving and continuous improvement activities with the Associates.
  • Process confirmation
  • Audit processes in the assigned area, such as 6S, Standardized Work, TPM, Team Boards, etc. Process improvement
  • Support Core Process Partners to develop Standardized Work Processes (including line balance activities) and Procedures (TPM, 6S, etc.).
  • Work with Core Process Partner team members to improve jointly owned processes.
  • Uses PDCA and the Problem-Solving Sheet to identify and find effective and sustainable solutions to problems that occur in their area.
  • Responsible for steering KPI achievement in their area. Teaching and training Associates
  • Able to perform all jobs in assigned area (cost center) – after training must know your own pod plus two jobs from every other pod.
  • Train associates to achieve targeted process results and avoid defects.
  • Organized project components according to workflow.
  • Diligently maintained safety and quality standards.
  • Used hand and power tools to perform operational and routine tasks.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Examined final products for conformance with quality and design standards.
  • Facilitated project production by coordinating workflow, tracking production status and reporting and coordinating schedules.
  • Attended regular training sessions to increase machine operating skills.
  • Evaluated printed components to comply with quality control standards.
Honeywell - Production Associate
Concord, MA, 08/2011 - 09/2013
  • Completed product assembly according to standardized procedures.
Liberty Mutual - Customer Service Representative
Rocky Hill, CT, 07/2003 - 12/2010
  • Set up and activated customer accounts.
  • Consulted with customers to resolve service and billing issues.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Educated customers on special pricing opportunities and company offerings.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Organized client contracts, records and reports to strengthen traceability.
  • Relayed customer feedback to cross-functional teams to improve products and services.
  • Made outbound calls to obtain account information.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
Accomplishments
  • Promoted from Production Associate to Offline Support Associate in less than 12-months.
Activities and Honors
  • Certified Train the Trainer
  • Process Supporter (6 years),
  • Lock out tag out
  • OSPA classes
  • Zero defect mile training,
  • DISC Profile
  • Blitz 2 certification
  • TAKTIQ line balance training
  • BVIS Super user
  • Mini PFMEA
  • Vehicle safety & Special handling
  • IPSQ
  • Vis View training
  • Data analysis
  • KPI monitoring
  • MAPP
  • T-Cube
  • Sufficient is writing Problem Solving sheet sheets

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Resume Overview

School Attended

  • University of South Carolina Upstate
  • Greenville Technical College
  • Woodmont High School

Job Titles Held:

  • Production Associate
  • Production Associate
  • Customer Service Representative

Degrees

  • Associate of Science
  • High School Diploma

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