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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Career Overview

Dedicated and focused Production Associate who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Skill Highlights
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Resourceful
  • Strong interpersonal skills
  • Problem resolution
  • Self-starter
  • Mail management
  • Understands grammar
  • Proofreading
  • Dedicated team player
Core Accomplishments

Multitasking

  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration

  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Redesigned filing system, improving clarity and accuracy.

Professional Experience
09/2014 to Current Production and Mail room Associate Devereux | Hyde Park, NY,
  • Jogged and stacked paper by delivering blank or partially printed stock to equipment.
  • Maintained adequate productivity by setting and enforcing deadlines.
  • Maintained composure and patience in face of difficult customer situations.
  • Helped customers track and ship FedEx packages.
  • Displayed courtesy and strong interpersonal skills with all customer interactions as well as maintaining successful relationships with clients and service providers.
  • Informed customers about issue resolution progress.
06/2014 to 08/2014 Property Manager Assistant Mcguire Group Health Care Facilities | North Tonawanda, NY,
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings.
  • Maintained electronic and paper files.
  • Wrote and distributed correspondence for Property Manager.
  • Served as central point of contact for all outside vendors and visitors needing to gain access to the building.
  • Made copies, scans, faxed reports, organized wait list files, assessed applications, and handled all incoming and outgoing correspondence.
  • Facilitated working relationships with co-tenants and building management.
11/2013 to 06/2014 Xerox Mail and Production Associate Rack Room Shoes Inc. | Kissimmee, FL,
  • Jogged and stacked paper by delivering blank or partially printed stock to equipment.
  • Met and maintained adequate productivity by setting and enforcing deadlines.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Managed paper, ink and printing supply inventories.
  • Helped customers track and ship FedEx packages.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Displayed courtesy and strong interpersonal skills with all customer interactions.
  • Built and maintained successful relationships with clients, vendors, and couriers.
  • Informed customers about issue resolution progress.
11/2012 to 04/2013 Instructional Assistant Pinnacle Pointe Academy | City, STATE,
  • Applied the positive reinforcement method to redirect negative behaviors.
  • Encouraged students to be understanding of and helpful to others.
  • Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.
  • Physically and verbally interacted with students throughout the day to keep them engaged.
  • Established a safe play environment for the children.
  • Tutored children individually and in small groups to help them with difficult subjects.
03/2010 to 2013 Activities Leader Boys And Girls Club | City, STATE,
  • Implemented a variety of teaching methods such as lectures, discussions and demonstrations.
  • Taught after-school and summer enrichment programs..
  • Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
  • Took appropriate disciplinary measures when students misbehaved.
  • Taught students in various stages of cognitive, linguistic, social and emotional development.
  • Read stories to the children and taught them painting, drawing and crafts.
  • Carefully identified warning signs of emotional and developmental problems in children.
  • Created and implemented a developmentally appropriate curriculum.
  • Supervised circle time, free play, outside play, field trips and learning and developmental activities
09/2009 to 2010 Sales Associate Ross | City, STATE,
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Operated a cash register to process cash, check and credit card transactions.
  • Replenished floor stock.
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Kept the fitting rooms clean and maintained neat, orderly product displays.
  • Exchanged returned merchandise for customers quickly and efficiently.
05/2007 to 07/2009 Kinder Gym and Summer camp Coach Arizona Sunrays Gymnastics | City, STATE,
  • Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
  • Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability.
  • Taught children safe behavior such as seeking adult assistance when crossing the street and avoiding contact with unsafe objects.
  • Modeled appropriate social behaviors and encouraged concern for others.
  • Designed each class to match the skill and learning levels of all participants.
  • Taught after-school and summer enrichment programs.
  • Physically and verbally interacted with students throughout the day to keep them engaged.
  • Administered minor first aid to injured students.
Education
Expected in present Associate of Science | General Paradise Valley Community College, Phoenix, Arizona GPA:
  • Continuing education in general Associates degree
  • Coursework in Child Development
Expected in 2008 High School Diploma | Shadow Mountain High School, Phoenix, Arizona GPA:

Acting and Directing coursework

English and Creative Writing coursework


Skills
  • Shipping and receiving
  • Team Player
  • Cash handling
  • Multi-tasking and prioritizing
  • Strong public speaker
  • Scheduling
  • Problem solving

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Resume Overview

School Attended

  • Paradise Valley Community College
  • Shadow Mountain High School

Job Titles Held:

  • Production and Mail room Associate
  • Property Manager Assistant
  • Xerox Mail and Production Associate
  • Instructional Assistant
  • Activities Leader
  • Sales Associate
  • Kinder Gym and Summer camp Coach

Degrees

  • Associate of Science
  • High School Diploma

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