Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Overview
Dedicated and focused Production Associate who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Skill Highlights
Microsoft Office proficiency
Meticulous attention to detail
Resourceful
Strong interpersonal skills
Problem resolution
Self-starter
Mail management
Understands grammar
Proofreading
Dedicated team player
Core Accomplishments
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Administration
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Redesigned filing system, improving clarity and accuracy.
Professional Experience
09/2014 to CurrentProduction and Mail room AssociateDevereux | Hyde Park, NY,
Jogged and stacked paper by delivering blank or partially printed stock to equipment.
Maintained adequate productivity by setting and enforcing deadlines.
Maintained composure and patience in face of difficult customer situations.
Helped customers track and ship FedEx packages.
Displayed courtesy and strong interpersonal skills with all customer interactions as well as maintaining successful relationships with clients and service providers.
Informed customers about issue resolution progress.
06/2014 to 08/2014Property Manager AssistantMcguire Group Health Care Facilities | North Tonawanda, NY,
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings.
Maintained electronic and paper files.
Wrote and distributed correspondence for Property Manager.
Served as central point of contact for all outside vendors and visitors needing to gain access to the building.
Made copies, scans, faxed reports, organized wait list files, assessed applications, and handled all incoming and outgoing correspondence.
Facilitated working relationships with co-tenants and building management.
11/2013 to 06/2014Xerox Mail and Production AssociateRack Room Shoes Inc. | Kissimmee, FL,
Jogged and stacked paper by delivering blank or partially printed stock to equipment.
Met and maintained adequate productivity by setting and enforcing deadlines.
Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
Managed paper, ink and printing supply inventories.
Helped customers track and ship FedEx packages.
Resolved customer complaints and concerns with strong verbal and negotiation skills.
Displayed courtesy and strong interpersonal skills with all customer interactions.
Built and maintained successful relationships with clients, vendors, and couriers.
Informed customers about issue resolution progress.
11/2012 to 04/2013Instructional AssistantPinnacle Pointe Academy | City, STATE,
Applied the positive reinforcement method to redirect negative behaviors.
Encouraged students to be understanding of and helpful to others.
Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.
Physically and verbally interacted with students throughout the day to keep them engaged.
Established a safe play environment for the children.
Tutored children individually and in small groups to help them with difficult subjects.
03/2010 to 2013Activities LeaderBoys And Girls Club | City, STATE,
Implemented a variety of teaching methods such as lectures, discussions and demonstrations.
Taught after-school and summer enrichment programs..
Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
Took appropriate disciplinary measures when students misbehaved.
Taught students in various stages of cognitive, linguistic, social and emotional development.
Read stories to the children and taught them painting, drawing and crafts.
Carefully identified warning signs of emotional and developmental problems in children.
Created and implemented a developmentally appropriate curriculum.
Supervised circle time, free play, outside play, field trips and learning and developmental activities
09/2009 to 2010Sales AssociateRoss | City, STATE,
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Operated a cash register to process cash, check and credit card transactions.
Replenished floor stock.
Answered customers’ questions and addressed problems and complaints in person and via phone.
Kept the fitting rooms clean and maintained neat, orderly product displays.
Exchanged returned merchandise for customers quickly and efficiently.
05/2007 to 07/2009Kinder Gym and Summer camp CoachArizona Sunrays Gymnastics | City, STATE,
Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability.
Taught children safe behavior such as seeking adult assistance when crossing the street and avoiding contact with unsafe objects.
Modeled appropriate social behaviors and encouraged concern for others.
Designed each class to match the skill and learning levels of all participants.
Taught after-school and summer enrichment programs.
Physically and verbally interacted with students throughout the day to keep them engaged.
Administered minor first aid to injured students.
Education
Expected in presentAssociate of Science | GeneralParadise Valley Community College, Phoenix, ArizonaGPA:
Continuing education in general Associates degree
Coursework in Child Development
Expected in 2008High School Diploma | Shadow Mountain High School, Phoenix, ArizonaGPA:
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