LiveCareer-Resume

printing operator resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

"Exceptional productivity based on quality and understanding" ~ Jessica Claire


Experienced individual focused on meeting or exceeding objectives seeking Customer Service Representative position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Motivated and hard working offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, ambitious, and known for consistent performance against target sales goals and customer service expectations.

Skills
  • Data Entry and Maintenance
  • Efficient and Detail-Oriented
  • Understanding Customer Needs
  • Upselling Products and Services
  • Customer Inquiry Response
  • Critical Thinking
  • Solving Customer Concerns
  • Order Processing
  • Special Projects
  • Team Leadership
Education
Alpharetta High School Alpharetta, GA Expected in 05/2012 High School Diploma : - GPA :
Work History
Southern Champion Tray - Printing Operator
Mansfield, TX, 02/2020 - 06/2022
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders to direct workflow and support operations.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Inspected machines and performed repairs.
Realtor.Com - Customer Service Representative
Santa Clara, CA, 04/2017 - 02/2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Cross-trained and provided back up for customer service managers.
  • Sought ways to improve processes and services provided.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
7-Eleven, Inc. - Sales Associate
Jamesburg, NJ, 03/2016 - 04/2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
Kroger - Machine Operator Technician
Louisville, CO, 07/2013 - 02/2016
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Kept detailed production records and identified hold-ups.
Marriott International - Event Coordinator
State College, PA, 10/2010 - 06/2013
  • Coordinated schedules and timelines for events.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Selected and ordered décor and event materials.
  • Supervised onsite team of caterers, audio-visual technicians, and facility management team.
  • Strategized long-term business needs while driving attendee feedback for process improvements.

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Resume Overview

School Attended

  • Alpharetta High School

Job Titles Held:

  • Printing Operator
  • Customer Service Representative
  • Sales Associate
  • Machine Operator Technician
  • Event Coordinator

Degrees

  • High School Diploma

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