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Pizza Maker, Retail and Customer Service Resume Example

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PIZZA MAKER, RETAIL AND CUSTOMER SERVICE
Summary

Effective Pizza Server/ Maker, Cashier, and Customer Service with experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas. Have great leadership in directing crew members for tasks and worked hard to train fellow crew members.

Skills
  • Store maintenance
  • Senior leadership support
  • Problem-solving abilities
  • Retail sales customer service
Experience
Blaze Pizza LLC | Fargo, NDPizza Maker, Retail and Customer Service 03/2020 - 10/2020
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Answered guest questions, delivering most accurate and updated information available.
  • Organized food preparation stations and replenished supplies regularly.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Good in fast paste industries.
  • Am a hard dedicated worker.
  • Am always positive and looking forward to making other smile.
  • Built pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Became a responsible shift leader within a few months of providing my service.
  • Am a good trainor on training employees and getting the job done.
  • Am reliable, on time, and responsible.
  • Can follow instructions and will do the best I can in any given situation.
  • Can multi-task very well.
  • Am a great communicator with employees and mangers/ higher professions.
  • Can carry heavy objects.
  • Instructed kitchen staff to work on clean surfaces and wipe down counters with company-approved cleaning products.
  • Educated customers on special pricing opportunities and company offerings.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Hornbachers | Fargo, NDCashier11/2018 - 02/2020
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Handled WIC payments, gift cards, and other food transactions through the government.
  • Was very helpful even off the clock.
Ice Point | Fargo, NDIce Cream Worker02/2019 - 05/2019
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Very great with communicating with customers.
  • Can handle pressure when being recorded while making the handmade ice cream.
  • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
  • Served specialty drinks.
  • Always put 100% effort in any task.
  • Dealt with sharp objects.
  • Always kept a smile and positive energy in my work area.
  • Am a great multi tasker.
Education and Training
North Dakota State College of Science | Wahpeton, NDHigh School Student Expected in 05/2021
West Fargo High School | Fargo NDHigh School Student Expected in 05/2021

Dedicated to Key Club.

Started a successful dance team with a group of females.

Dedicated to Packer pride.

Ran into many obstacles from moving but, climbed up to the top and never gave up.

Participated in many performances during prep rallies, small crowds, and out of school hours activates.

Pickering High School | Leesville, LAHigh School Student Expected in 05/2021
  • Completed sports such as track and cheerleading.
  • Did competitive competition at Natchitoches College for Cheer.
  • Entered a talent competition and won 1st for girls and 2nd for boys and girls.
  • Helped teach elementary children in classrooms.
  • Did janitorial work to help my community.
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Resume Overview

Companies Worked For:

  • Blaze Pizza LLC
  • Hornbachers
  • Ice Point

School Attended

  • North Dakota State College of Science
  • West Fargo High School
  • Pickering High School

Job Titles Held:

  • Pizza Maker, Retail and Customer Service
  • Cashier
  • Ice Cream Worker

Degrees

  • High School Student
    High School Student
    High School Student

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