LiveCareer-Resume

pizza maker retail and customer service resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Organized Crew Trainer with years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.

Energetic Training and Development professional versed in developing and implementing improved training programs to improve performance. Success driving participation by leveraging employee incentives, employing engaging training methods and implementing team-building activities to meet training needs.

Skills
  • Store maintenance
  • Senior leadership support
  • Problem-solving abilities
  • Retail sales customer service
  • Credit card payment processing
  • Quality control
  • Policies and Procedures
  • Team Leadership and Supervision
  • Active Listening
  • Team Leadership
  • Customer Service
Education and Training
West Fargo High School Fargo ND, Expected in 05/2021 High School Student : - GPA :

Dedicated to Key Club.

Started a successful dance team with a group of females.

Dedicated to Packer pride.

Ran into many obstacles from moving but, climbed up to the top and never gave up.

Participated in many performances during prep rallies, small crowds, and out of school hours activates.

Pickering High School Leesville, LA Expected in 05/2021 High School Student : - GPA :
  • Did competitive competition at Natchitoches College for Cheer.
  • Entered a talent competition and won 1st for girls and 2nd for boys and girls.
  • Helped teach elementary children in classrooms.
  • Did janitorial work to help my community
  • Completed sports such as track and cheerleading.
Experience
Floor And Decor - Crew Trainer
San Gabriel, CA, 01/2023 - Current
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Assisted customer in understanding products, components and systems using technical demonstration.
  • Monitored support activity trends to create problem resolution and solution reports.
  • Developed and maintained strong relations with customers to meet quality expectations.
  • Handled customer service issues by providing guidance or escalating for advanced support.
  • Instructed new team members on correct procedures for operations.
  • Stayed up to date on requirements of all team positions to optimize training.
Ice Point - Associate
City, STATE, 07/2021 - 12/2021
  • Answered customer questions and provided store information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.
  • Stocked sales floor and assisted in product movement and merchandising plans.
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Promoted sales initiatives to support company brand.
  • Leveraged janitorial equipment, rolling racks and ladders to perform merchandising and cleaning tasks.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
Hornbachers - Pizza Maker, Retail and Customer Service
City, STATE, 03/2020 - 10/2020
  • Answered guest questions, delivering most accurate and updated information available.
  • Organized food preparation stations and replenished supplies regularly.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Am always positive and looking forward to making other smile.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Became a responsible shift leader within a few months of providing my service.
  • Am a good trainor on training employees and getting the job done.
  • Am reliable, on time, and responsible.
  • Can follow instructions and will do the best I can in any given situation.
  • Can multi-task very well.
  • Am a great communicator with employees and mangers/ higher profession
  • Consulted with customers to determine best methods to resolve service and billing issues.
Company Name - Ice Cream Worker
City, State, 02/2019 - 05/2019
  • Mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Very great with communicating with customers.
  • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Company Name - Cashier
City, State, 11/2018 - 02/2019
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Assisted customers with account updates, new service additions and promotional offers
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Handled WIC payments, gift cards, and other food transactions through the government.
  • Was very helpful even off the clock.

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Resume Overview

School Attended

  • West Fargo High School
  • Pickering High School

Job Titles Held:

  • Crew Trainer
  • Associate
  • Pizza Maker, Retail and Customer Service
  • Ice Cream Worker
  • Cashier

Degrees

  • High School Student
  • High School Student

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