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Pizza Maker, Retail and Customer Service Resume Example

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PIZZA MAKER, RETAIL AND CUSTOMER SERVICE
Summary

Effective Pizza Server/ Maker, Cashier, and Customer Service with experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Have great leadership in directing crew members for tasks and worked hard to train fellow crew members.

Skills
  • Store maintenance
  • Senior leadership support
  • Problem-solving abilities
  • Retail sales customer service
  • Credit card payment processing
  • Quality control
Experience
03/2020 to 10/2020
Pizza Maker, Retail and Customer Service Company Name － City, State
  • Answered guest questions, delivering most accurate and updated information available.
  • Organized food preparation stations and replenished supplies regularly.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Am always positive and looking forward to making other smile.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Became a responsible shift leader within a few months of providing my service.
  • Am a good trainor on training employees and getting the job done.
  • Am reliable, on time, and responsible.
  • Can follow instructions and will do the best I can in any given situation.
  • Can multi-task very well.
  • Am a great communicator with employees and mangers/ higher profession
  • Consulted with customers to determine best methods to resolve service and billing issues.
02/2019 to 05/2019
Ice Cream WorkerCompany Name － City, State
  • Mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Very great with communicating with customers.
  • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
11/2018 to 02/2019
CashierCompany Name － City, State
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Assisted customers with account updates, new service additions and promotional offers
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Handled WIC payments, gift cards, and other food transactions through the government.
  • Was very helpful even off the clock.
Education and Training
Expected in 05/2021
High School Student West Fargo High School － City

Dedicated to Key Club.

Started a successful dance team with a group of females.

Dedicated to Packer pride.

Ran into many obstacles from moving but, climbed up to the top and never gave up.

Participated in many performances during prep rallies, small crowds, and out of school hours activates.

Expected in 05/2021
High School Student Pickering High School － City, State
  • Did competitive competition at Natchitoches College for Cheer.
  • Entered a talent competition and won 1st for girls and 2nd for boys and girls.
  • Helped teach elementary children in classrooms.
  • Did janitorial work to help my community
  • Completed sports such as track and cheerleading.
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Resume Overview

School Attended

  • West Fargo High School
  • Pickering High School

Job Titles Held:

  • Pizza Maker, Retail and Customer Service
  • Ice Cream Worker
  • Cashier

Degrees

  • High School Student
    High School Student

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