peer mentor outreach resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly-motivated employee with desire to take on new chClaireges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
SKILLS AND ACHIEVEMENTS
Microsoft Office Knowledgeable; Management and Supervisory Skills; Water Distribution Class C Certification
Critical Thinking
Attention to Detail
Problem-Solving
Skill Development
Emotional Support
Decision Making
Education and Training
Hillsborough High School 5000 N. CentralTampa, FLExpected in 06/1991 ā āHigh school diploma: - GPA:
Hillsborough Community CollegeTampa, FLExpected in ā ā:Computer Information Technology - GPA:
Experience
St Vincent De Paul CARES - Peer Mentor/ Outreach City, STATE, 11/2020 - 05/2021
Provided peer support, mentoring, and coaching to homeless Veterans and Non-Veterans through assistance in navigating and accessing veteran and mainstream resources
Provided identification of and pre-screening for eligibility of potential applicants
Participated in Stand Downs and other VA/ community outreach activities and programs
Provided clients with access to services and community resources as needed.
Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
Utilized de-escalation techniques aligned with trauma-informed care to drive intervention strategy for participants in crisis.
Shared personal stories and experiences to provide hope, advocacy and one-on-one support to peers.
Attended meetings and trainings to optimize professional development.
Planned service activities to promote community interaction.
Performed tasks to assist and support individuals in regaining independence within community.
Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
The City Of Temple Terrace - Utility Maintenance II Water Distribution Systems City, STATE, 09/2010 - 01/2018
Responsible for the cityās underground water distribution systems in commercial and residential areas
Installed, repaired, and replaced the cityās water distribution service lines, water mains, water meters, and valves of all types that supply the cityās complete water system
Crew supervisor for jobs sites and overall responsible for self and others safety during operation.
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Repaired machines, equipment or structures using tools or equipment.
Ordered parts, supplies or equipment from catalogs or suppliers.
Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
Cleaned or lubricated shafts, bearings or other parts of machinery.
Planned and laid out repair work using diagrams, drawings or schematic diagrams.
Responsible for the installation, maintenance, and repairing of satellite television systems for DirecTV
Maintained an efficient daily schedule of customer appointments
Configured internet connections, routers, and wireless access devices
Troubleshoot and diagnosed issues within the system for proper repair or replacement.
Applied changes requested by designers, owners or inspectors to optimize work.
Logged inventory to track supply counts, organize equipment and gather important materials.
Logged service calls and closed work orders by recording issues resolved and services provided.
Gained customer approval of installation specifics, including dish location, before beginning work.
Manually installed and replaced system components while on ladders or hands and knees in tight areas, attics, roofs and crawl spaces.
Performed advanced troubleshooting and diagnostic procedures to find root causes and devise corrections.
Communicated with customers to explain installation process and ideal satellite dish placement.
Managed fast-paced daily workload of appointments at residential and business locations.
Installed in-home devices, programmed settings and trained customers on basic use.
United States Army - Transmission Communications Systems Operator City, STATE, 10/1992 - 10/2004
Assigned Section Chief for Transmission Communication Systems
Planned, coordinated, and supervised the installation which included installing, maintaining, and repairing of the multichannel communications network systems during peace time and during combat operations.
Additional Information
Army Commendation Medals; Army Achievement Medal; Global War on Terrorism Expeditionary Medal; Global War on Terrorism Service Medal; Army Good Conduct Medal; Noncommissioned Officerās Professional Development Ribbon; Honorably Discharged United States Army Veteran.
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