Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated to enhancing any and every department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries. Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions.

Skills
  • Team leadership
  • Budgeting and finance
  • Money Management
  • Powerful negotiator
  • Clerical support
  • Strong verbal communication
  • Document scanning
  • Inspection reviews
  • Client assessment and analysis
  • Self-motivated
  • Data entry
  • Conflict resolution
  • Interpersonal and written communication
  • Data analysis
  • Extremely organized
  • Product testing
  • Public speaking
  • Project management
  • Materials preparation
  • Staff development
  • Pricing tool development
  • Computer
  • Accounting
  • Medical billing and coding
  • Payroll
  • Cold calling
  • Insurance verification
  • insurance sales
  • Negotiation skills
  • Team building
  • Problem resolution
Experience
11/2014 to Current Pastry Chef Aimbridge Hospitality | Pocatello, ID,
  • Cake artistry
  • Scheduling cake orders,
  • Travel
  • Payroll
  • Supply ordering
  • Communication with customers
  • Collecting payments
  • Scheduling meetings
  • Accounting/bookkeeping
  • Spread sheets
  • Marketing
  • Zoom calls
  • Branding and marketing strategies
  • Shipping and handling
  • Tax Filing
  • Trademarked business
  • Respond to customer requests via telephone and email.
  • Researched and updated all required materials needed for firm and partners.
  • Entered details such as payments, account information and call logs into the computer system.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Trained kitchen workers on culinary techniques.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
01/2010 to 10/2016 Receptionist Country Meadows Retirement Communities | York, PA,
  • Accounting
  • Prior Authorizations
  • Bookkeeping
  • Called in prescriptions
  • Medical billing and coding
  • Processed claims
  • Received and documented payments
  • Checked eligibility for medicaid, medicare, chip, and private insurance
  • Medical screenings
  • Administered vaccinations
  • Drew up vaccines
  • Faxing
  • Filing
  • ICD9/ICD10
  • Scheduled surgeries
  • Made Dr. referrals
  • Took Dr. notes
  • Filed claims in 1500 form
  • Trained staff members
  • Greeted customers and visitors in-person and via telephone calls.
  • Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
  • Coordinated office inventory by restocking supplies and placing purchase orders.
  • Prepared packages for shipment, pickup or courier delivery to customers.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
04/2014 to 02/2015 Assistant Manager Tapestry, Inc. | San Antonio, TX,
  • Immediately addressed problems with customers to promote quick and successful resolution.
  • Interacted with customers as they entered the store to determine what their needs were.
  • Encouraged the sales staff to cross-sell complementary products and services to customers.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Communicated clear expectations and goals to each team member.
  • Contacted other store locations to determine merchandise availability.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Alerted customers to upcoming sales events and promotions.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Contributed to team success by exceeding team sales goals
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Cold calling
  • Checking for credit approval for new loan customers
  • Transferred end of day cash flow to the bank
Education and Training
Expected in 2007 High School Diploma | Jefferson County High school, Fayette, MS GPA:
Expected in 2007 High School Diploma | Jefferson County High school, Fayette, MS GPA:
Expected in 2011 | Claiborne county Vo-tech, Port Gibson, MS GPA:
  • Received certificate of completion [Medical billing and coding]
Accomplishments

During my years in any work field, I have always been awarded management positions and or overseeing of other employees. I've also received raises on each job I've ever committed to.

  • Resolved product issue through consumer testing.
  • Worked directly with departments, clients and management
  • Supervised team of 5 staff members.
  • Documented and resolved clients issues which led to results.
  • Have been featured in several well known Magazines and podcast
  • Received pastry chef of the year
  • Created branded products. and supplies that has been and is being displayed in several local stores
Websites, Portfolios, Profiles
  • www.TheSultryConfectioner.com

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Resume Overview

School Attended

  • Jefferson County High school
  • Jefferson County High school
  • Claiborne county Vo-tech

Job Titles Held:

  • Pastry Chef
  • Receptionist
  • Assistant Manager

Degrees

  • High School Diploma
  • High School Diploma

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