, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Dedicated to enhancing any and every department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries. Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions.
Skills
Team leadership
Budgeting and finance
Money Management
Powerful negotiator
Clerical support
Strong verbal communication
Document scanning
Inspection reviews
Client assessment and analysis
Self-motivated
Data entry
Conflict resolution
Interpersonal and written communication
Data analysis
Extremely organized
Product testing
Public speaking
Project management
Materials preparation
Staff development
Pricing tool development
Computer
Accounting
Medical billing and coding
Payroll
Cold calling
Insurance verification
insurance sales
Negotiation skills
Team building
Problem resolution
Experience
11/2014 to CurrentPastry ChefAimbridge Hospitality | Pocatello, ID,
Cake artistry
Scheduling cake orders,
Travel
Payroll
Supply ordering
Communication with customers
Collecting payments
Scheduling meetings
Accounting/bookkeeping
Spread sheets
Marketing
Zoom calls
Branding and marketing strategies
Shipping and handling
Tax Filing
Trademarked business
Respond to customer requests via telephone and email.
Researched and updated all required materials needed for firm and partners.
Entered details such as payments, account information and call logs into the computer system.
Measured, mixed and prepped raw materials according to company specifications and recipes.
Trained kitchen workers on culinary techniques.
Assessed inventory levels and placed orders to replenish goods before supplies depleted.
01/2010 to 10/2016ReceptionistCountry Meadows Retirement Communities | York, PA,
Accounting
Prior Authorizations
Bookkeeping
Called in prescriptions
Medical billing and coding
Processed claims
Received and documented payments
Checked eligibility for medicaid, medicare, chip, and private insurance
Medical screenings
Administered vaccinations
Drew up vaccines
Faxing
Filing
ICD9/ICD10
Scheduled surgeries
Made Dr. referrals
Took Dr. notes
Filed claims in 1500 form
Trained staff members
Greeted customers and visitors in-person and via telephone calls.
Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
Coordinated office inventory by restocking supplies and placing purchase orders.
Prepared packages for shipment, pickup or courier delivery to customers.
Provided clerical support to company employees, including copying, faxing and file management.
Kept reception area clean and neat to give visitors a positive impression of the company.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Processed payments and updated accounts to reflect balance changes.
04/2014 to 02/2015Assistant ManagerTapestry, Inc. | San Antonio, TX,
Immediately addressed problems with customers to promote quick and successful resolution.
Interacted with customers as they entered the store to determine what their needs were.
Encouraged the sales staff to cross-sell complementary products and services to customers.
Responded to customer questions and requests in a prompt and efficient manner.
Communicated clear expectations and goals to each team member.
Contacted other store locations to determine merchandise availability.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Alerted customers to upcoming sales events and promotions.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Contributed to team success by exceeding team sales goals
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Cleaned and organized the store, including the checkout desk and displays.
Maintained established merchandising standards, including window, sales floor and promotional displays.
Cold calling
Checking for credit approval for new loan customers
Transferred end of day cash flow to the bank
Education and Training
Expected in 2007High School Diploma | Jefferson County High school, Fayette, MSGPA:
Expected in 2007High School Diploma | Jefferson County High school, Fayette, MSGPA:
Expected in 2011 | Claiborne county Vo-tech, Port Gibson, MSGPA:
Received certificate of completion [Medical billing and coding]
Accomplishments
During my years in any work field, I have always been awarded management positions and or overseeing of other employees. I've also received raises on each job I've ever committed to.
Resolved product issue through consumer testing.
Worked directly with departments, clients and management
Supervised team of 5 staff members.
Documented and resolved clients issues which led to results.
Have been featured in several well known Magazines and podcast
Received pastry chef of the year
Created branded products. and supplies that has been and is being displayed in several local stores
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