Highly enthusiastic customer service professional with a magnetic personality. Responsible team member with experience in office management and record keeping. Solid team player with an upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
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• Played instruments such as organ/piano during worship services and special events, including weddings and funerals.
• Selected soloists from church choir to perform solo parts during choral performances.
• Interviewed and hired musicians or vocalists for special events.
• Organized and led weekly rehearsals for church choir.
• Recruited church members to boost participation in music programs.
• Determined worship service music selections to match sermon tone, biblical stories and readings.
• Led congregation and church choir in song during
worship services.
• Played the organ/piano to accompany praise teams.
• Chose and prepared pieces for holidays and special
event performances at Rhema.
• Carried out church mission by planning and leading worship services, writing sermons and working with
church leaders.
• Performing and Supervising titling and registering vehicles, licensing, and monitoring of drivers, issuing identification cards • Enforcing insurance and vehicle emissions laws
• Investigating for non-compliance with motor vehicle laws and regulations and other customer support functions.
• Counseling and disciplining employees
• Training and Coaching employees
• Diffusing/resolving volatile customer situations
• Scheduling and staffing
• Evaluating and improving processes and managing public traffic flowIdeal candidates should possess:
• Strong operational and leadership background, preferably in a regulated environment
• Demonstrated leadership skills
• Experience managing multiple divisions
• Strong analytical and problem-solving skills
• Strong team leadership, employee development and managerial skills
• Excellent interpersonal and communications skills
• Strong organization and resource allocation skills
• Strong customer service background
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