Personable Office Administrator with 30 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved misrepresented sales results which led to accurate productivity profits.
Collaborated with team of Sales Representatives in the development of accountability and accurate knowledge of product.
Skills
Meeting coordination
MS Office
Inbound Phone Call Handling
Financial Services Support
Managing Office Supply Inventory
Business administration
Bookkeeping
Work History
09/2021 to Current
Office AdministratorEuronet Worldwide, Inc. – Spring, TX,
Delivered clerical support by handling range of routine and special requirements.
Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Reconciled account files and produced monthly reports to keep HOA Board Members informed about office operations.
Interacted with customers by phone, email or in-person to provide information.
Compiled and distributed reports and contracts, auditing data prior to shipping to promote accuracy.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Booked flights, car rentals and hotel accommodations for business travel for Executive Board Members.
Booked flights, car rentals and hotel accommodations for business travel for Executive Board Members.
Booked flights, car rentals and hotel accommodations for business travel for Guest Speakers.
Researched accounts and contracts in support of homes in community for sale and emailed compiled information upon completion
Supported residents with proactive correspondence management, document coordination and customer relations
Taught sales reps sales techniques to be in compliance with California and Washington State Sales Laws.
Para legal for Company In reviewing contracts.
Developed programs for tracking sales, reporting spreadsheets for top management
Taught owner education classes and assisted in making reservations.
Worked directly with Store Manager and top management within Wyndham.
08/1984 to 08/1997
General Sales ManagerSonic Automotive, Inc. – Pensacola, FL,
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Maintained extensive knowledge of company products and services.
Upheld company policies and implemented standards fairly.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Developed programs to track and produce records for Sales Representatives based of footage, sales and customers productivity for increased floor space and product space.
Was General Manager for 3 states
Education
Expected in 01/1975 to to
Associate of Arts: Early Childhood Education And Business Chaffey College - Rancho Cucamonga, CA GPA:
Expected in 05/1990 to to
Associate of Arts: Paralegal Certification Online Studies Kaplan College - Online - Columbus, OH GPA:
Member of Dean's List
Relevant Coursework Completed: Para Legal Studies and Real Estate Law
Completed professional development in Para Legal Real Estate and Online Business Adventures
Elected Captain of class projects to compile assignments for accuracy and completion
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