Military Police Team Leader Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience dealing with the public. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Positive attitude, self-motivated, with strong organizational and communication skills. Ability to work independently with minimal supervision. Strong problem solving skills. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

  • Crew leadership
  • Defense management
  • Equipment Maintenance
  • Organization
  • Relationship development
  • Customer service
  • Supervision
  • Sales
  • Guest Services
  • Product Knowledge
  • Tactical planning
  • Intelligence gathering
  • Team building
  • Communications
  • First Aid/CPR
  • Team management
  • Problem resolution
  • Client Needs Assessment
  • Cleaning
  • Customer Complaint Resolution
Work History
06/2018 to 07/2020
Military Police Team Leader Lumeris Jackson, MS,
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
  • Supported judge advocate general with investigations for trial involving military members facing courts martial and other disciplinary actions.
  • Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
  • Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
  • Directed logistical training procedures in accordance with military regulations.
  • Maintained 100% accountability of all assigned equipment worth more than $6,800.
  • Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
  • Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
  • Gathered evidence, processed crime scenes and questioned witnesses and suspects.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Planned, scheduled and supervised work of three subordinates.
  • Policed assigned areas to check homes, businesses and public roads for signs of disturbance.
  • Answered calls from citizens and business owners for help in emergent situations.
  • Educated staff members on proper field procedures to boost public trust in officers and efficiency.
  • Conducted witness interviews and gathered details regarding criminal incidents to determine course of action.
  • Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
  • Accompanied Patrol Supervisor during shifts to evaluate performance and resolve any incorrect behaviors.
01/2016 to 12/2016
Military Police Security Section U.S. Army City, STATE,
  • Guarded personnel and equipment among classified top secret data and technology.
  • Participated in Pacificwide training events
05/2014 to 05/2015
Customer Service Associate Calvert City Drive In City, STATE,
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Managed customer relations and customer service through daily communication and interaction.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Boosted sales revenue by skillfully promoting diverse menu options.
  • Described and explained details about menu options to inform customers and guide purchasing decisions.
  • Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
  • Recommended items to customers based on specific needs and explained features and benefits.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Greeted customers entering store and promoted sales or special programs.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
Expected in 12/2015
: Basic Soldiering
Army Basic Combat Training - Fort Leonard Wood,
Expected in 12/2015
: Military Police
Advanced Individual Training School - Fort Leonard Wood, MO,
Expected in 07/2017
: Sling Load Operations
The Sabalauski Air Assault School - Fort Campbell, KY,
Expected in 05/2015
High School Diploma:
Lyon County High School - Eddyville, KY

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Resume Strength

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Resume Overview

School Attended
  • Army Basic Combat Training
  • Advanced Individual Training School
  • The Sabalauski Air Assault School
  • Lyon County High School
Job Titles Held:
  • Military Police Team Leader
  • Military Police Security Section
  • Customer Service Associate
  • High School Diploma

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