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military police soldier resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

INFORMATION TECHNOLOGY SPECIALIST AND SECURITY ANALYST With practical problem-solving skills with professional experience in protecting government and organizations' computer systems. Proficient in Cyber security threats and vulnerabilities in Windows environment. Well-prepared, ready for initiative-taking challenges, and a skilled individual who can work in a fast-paced environment with in-depth Military Law Enforcement skills. Focused and highly motivated Cyber security analyst with knowledge in monitoring network traffic, troubleshooting and analyzing software, and communicating with Wireshark, OWASP web scanning, and Nessus, including John The Ripper, a password-cracking tool. Experience in defining detailed operational processes and procedures to analyze, escalate and support the remediation of critical security issues. I have received Outstanding Performance reviews from different agencies.

CORE AREAS OF EXPERIENCE INCLUDE Monitoring network traffics using Wire shark. Remote desktop service/ assistance and Proficient with the Amazon lex services building conversational (voice and text) into application format. I am configuring routers and switches with security capabilities Storage Management and operating system deployment, Writing and maintaining technical documentation, Network design and implementation (CCNA), and Windows desktop and Server Migration using MDT Data structure and analysis for log reading. Install, configure and administer routers and switches. I am setting up home/office network management, including network printers Java, C+, gaming programming, Web application, operating system security, Chatbots AI services, System analysis, and design. Organized and motivated employee eager to apply time management and organizational skills in various environments. I am seeking entry-level opportunities to expand my skills while facilitating company growth.

Skills
  • Quick Learner
  • Technical Troubleshooting
  • Attention to Detail
  • Problem-Solving
  • Verbal and Written Communication
  • Decision Making
  • Team Collaboration
  • User Support
  • IP Addressing and Subnetting
  • Hardware Installation
  • Network Security
  • Documentation and Recordkeeping
  • Data Backup
  • Hardware Diagnostics
  • Self Motivation
  • New Technology Integration
  • Permissions and Access Control
  • Call Center OperationsApplication Configuration
  • Safety Protocol
  • Workstation Maintenance
  • Router Installation and Optimization
  • Hardware Upgrades
  • Customer Support Needs Assessment
  • VoIP Systems
  • Vendor Relations
  • Virus Protection
  • Remote Conferencing Support
  • Document Management
  • Analytical and Methodical
  • Network Firewall Management
  • DNS Lookup
  • Mobile Device Management
  • Parts Inventory Management
  • Windows XP/Vista
  • CompTIA Security+ Certification
  • Cisco CCNA Certification
  • Hardware Updates
Experience
Military Police Soldier, 12/2020 - Current
Department Of Veterans Affairs , ,
  • Maneuver and mobility support operations reconnaissance and surveillance
  • Set 360 perimeter site security for operations
  • Law & order operations join the tasks force (CJTF) with host-nation policing
  • Complete law enforcement patrol exercise
  • Interview witnesses, victims, and suspects in crime investigations
  • Secure and process crime scenes
  • Arrest and charge criminal suspects
  • Warrior skills and use of firearms
  • Investigating and collecting evidence
  • Traffic and crowd control
  • Arrest and restraint of suspects
  • Operate the FMLTV vehicles (Army)
  • Enforced military laws and regulations.
  • Monitored and investigated suspicious persons, situations and unusual activities.
  • Diffused hostile situations with effective negotiation techniques.
  • Managed law enforcement, criminal investigations, safety protocols and civil disturbances.
  • Provided 24-hour armed internal security for multiple events by monitoring security equipment and operational logbooks to control building access.
  • Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
  • Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies.
  • Traveled to foreign territories to set up and defend military camps.
  • Managed CCTV, access control, security lighting, gate systems and incident management systems.
  • Completed regular patrols of assigned areas within operations areas.
  • Investigated crimes and guarded inmates within military correctional facilities.
  • Patrolled specific areas on foot and on motorized conveyance to respond promptly to calls for assistance.
  • Directed and controlled crowds at base functions and organized and recorded facts to prepare incident reports.
Tier II Help Desk Support Specialist, 09/2019 - Current
National Labor Board Relation City, ,
  • Provide technical support to learning management systems users
  • Develop and support methods and procedures for synchronous technology adoption into the curriculum (video conferencing, Voice over IP, Chat with Teams applications, including the Microsoft Office suite package)
  • Record and track all reported issues via the agency's ticketing system (ServiceNow)
  • Participates in creating, configuring, and deleting user accounts in Active Directory (AD) and providing end-user training, especially agency security awareness (KnowBe4) and other internal agency security training
  • Sets up, configures, installs, troubleshoots hardware, and installs specialized software for end-users
  • Work closely with vendors (Lenovo and Microsoft) to troubleshoot and resolve hardware and software issues, especially Outlook and Lenovo computer brand, and many other government contractor vendors, USPerformance, and DataWatch
  • Provides support for mobile computing devices and remote access – Intune Company Portal with Microsoft
  • Performs agency inventory and records all defects, and presents station equipment
  • Perform deployment, backup, encryptions, and offboarding, including system configuration for specific use
  • Work with specific software Dragon Speaking language and NxGen applications
  • Sometimes work remotely and independently on-call on a monthly rotational, serving hundreds of employees around the United States for the (NLRB) government agency.
  • Interacted with customers via telephone and e-mail.
  • Exercised versatility in fast-paced, agile work environments.
  • Participated in ongoing training and compliance activities.
  • Coordinated and managed various programs or projects to achieve established objectives.
  • Managed and resolved incidents according to service agreements.
  • Exercised critical thinking and problem-solving skills in urgent situations.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.
Lead Program Assistant, 03/2012 - Current
Catholic Charities 1355 New York Avenue Ne City, STATE,
  • Work collaboratively within a team of workers with various job responsibilities (e.g., Administration, Case management, and Security Personnel)
  • Respond to emails, logs, and calls
  • Performs the intake process for all clients and provides appropriate referrals
  • Assists in maintaining the safety of clients and staff (CPI de-escalation
  • Administer 911 for an unusual incident
  • Responsibilities vary based on the availability of security at the location
  • Enforces established rules and regulations and resolves conflicts among clients
  • Informs Supervisor and appropriate staff of all potential or existing program concerns relating to clients and facility safety
  • Participates in the quality improvement (CQI) process to deliver best practice services
  • Enhances the client environment by creating a hospitable and customer-oriented facility
  • Assist in providing safe storage and access for client self-administered medication, as needed
  • Performs all other related duties as assigned.
  • Analyzed program effectiveness to optimize workflows.
  • Produced well-written, comprehensive reports and documents.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of consumers promptly and efficiently.
Education and Training
Bachelor of Science: Computer Network and Cybersecurity, Expected in
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University of Maryland - Largo, MD
GPA:
Status -
Associates of Applied Science: Cyber Security, Expected in
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Prince George's Community College - Largo, MD
GPA:
Status -
Certificate in Cyber-Management: , Expected in
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Prince George's Community College - Largo, MD
GPA:
Status -
Certificate in Cybersecurity Prince: , Expected in
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George's Community College - Largo, MD
GPA:
Status -
Certified CompTIA Security+ Cisco Certified Network Associate (CCNA) Certified Military Law Enforcement Officer (LEO) TrainAce Computer: , Expected in
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- ,
GPA:
Status -
Training Completed – CompTIA A+ & Networking+: , Expected in
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TrainAce - ,
GPA:
Status -
Websites, Portfolios, Profiles
  • https://www.credly.com/users/mark-Claire
Additional Information

CLEARANCE

  • Active Secret & Public Trust

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Resume Overview

School Attended

  • University of Maryland
  • Prince George's Community College
  • Prince George's Community College
  • George's Community College
  • TrainAce

Job Titles Held:

  • Military Police Soldier
  • Tier II Help Desk Support Specialist
  • Lead Program Assistant

Degrees

  • Bachelor of Science
  • Associates of Applied Science
  • Certificate in Cyber-Management
  • Certificate in Cybersecurity Prince
  • Certified CompTIA Security+ Cisco Certified Network Associate (CCNA) Certified Military Law Enforcement Officer (LEO) TrainAce Computer
  • Training Completed – CompTIA A+ & Networking+

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