Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Skilled at looking for unusual and suspicious activities and persons and responding to calls for service. Adept at interrogating and communicating with victims, witnesses and suspects while providing scene security and protection for emergency services personnel. Driven Associate with knowledge of the sales environment and how to exceed sales targets.
Skills
Surveillance
Military Personnel Safety
Project organization
Stocking and Replenishing
Product and Service Sales
Point of Sale Knowledge
Sales expertise
Upselling
Cash Handling
Social perceptiveness
Prevention of Criminal Activity
Firearms Safety and Handling
Relationship development
Exceptional Customer Service
Relationship building
Multi-tasking strength
Work History
09/2020 to CurrentValue Stream Associate Spencer Gifts, Llc | Frankfort, IL,
Supported current production needs by moving items between equipment, conveyors and staging areas.
Documented production information via daily system logs and discussed non-conformance issues with management.
Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
Made sure that products were produced on time and are of good quality.
12/2019 to 08/2020Military Police OfficerTrinity Health Corporation | Mckees Rocks, PA,
Authored daily activity, incident and irregularity reports, including equipment and property damage, theft and presence of unauthorized persons or unusual occurrences.
Searched vehicles, buildings, and homes for evidence of stolen property.
Gathered evidence, processed crime scenes and questioned witnesses and suspects.
Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
Documented and organized security information accurately and efficiently.
Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
03/2019 to 11/2019Sales Associate Spencer Gifts, Llc | Frederick, MD,
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Maintained organized, presentable merchandise to drive continuous sales.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Engaged with customers to effectively build rapport and lasting relationships.
Educated customers on promotions to enhance sales.
10/2016 to 03/2019HostessKeys Cafe & Bakery | City, STATE,
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Assisted managers with quickly resolving service- and food-related issues.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
10/2017 to 06/2018Sales AssociateGander Mountain Company Inc. | City, STATE,
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Supported efficient and timely replenishment of sales floor merchandise.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Demonstrated items to customers and created customer awareness, interest and sales.
Education
Expected in High School Diploma | Park High School, Cottage Grove, MN, GPA:
Expected in 04/2021Career Diploma | HVAC Installation And RepairAshworth College, Norcross, GAGPA:
Expected in 04/2020Master At Arms | Military PoliceNTTC Lackland , San Antonio, TX, GPA:
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