To work in a professional environment with room to grow.
Conflict resolution tactics
Search and seizure laws familiarity
Defensive driving training
Crime prevention training
CPR/First Aid certified
Advanced lethal weapons training
Arizona Army National GuardBellmont, AZMilitary Police Officer
Military Police protect lives and property on Army installations by enforcing military laws and regulations, as well as controlling traffic, preventing crime, and responding to emergencies.
Military Police are responsible for providing support to the battlefield by conducting Area Security, Internment/Resettlement, Maneuver and Mobility Support, Law & Order, and Police Intelligence Operations.
Performs as a team member in support of battlefield operations, installation law and order operations and security of Army resources and installations.
Leads military police teams in support of battlefield operations and leads and supervises small sections in support of security and installation law and order operations.
Leads military police squads and sections, operates police desks, plans crime prevention measures, operates evidence rooms and prepares operations plans and orders in military police detachments in support of both battlefield and installation law and order operations and security of resources and installations.
Cox CommunicationsTempe, AZUHT Prof Home Security Technician
Support the growth of the system by assuring the quality performance of the installation and technical services of all Cox Communication products.
Ensure the quality of services provided to end users meets or exceeds established standards.
Installs, disconnects, troubleshoot video, high speed internet services and telephony services.
Drives company vehicle between office, warehouse and work sites and maintains company vehicle.
Educates customers regarding their existing and new services and informs them about other Cox services and sells additional services to customers.
Complies with all safety procedures and policies.
Plans daily route, requisitions equipment and supplies and stocks vehicle.
Resolves customer complaints.
Ensures quality of processes, programs and customer satisfaction.
Install Video, HSI, Phone and Home Security.
Explained company offerings to promote products and services to clients.
Mounted and fastened control panels, sensors and video cameras.
Carefully explained all aspects of running the cable system to customers.
Installed, maintained and repaired security systems and fire alarm devices.
Inspected installation sites to determine material requirements.
Other task's completed: Mentored new phone technicians during their field training.
Home Security Mentor: Provided the field training portion of home security to new technicians.
During this time worked with Atlanta to develop a new training program for future new hires.
Accomplishments: 2011 - Top three for post call in ASC
2012 - Top 10 overall for ASC.
Comcast CableOcean City, MDCommunications Technician
Performed customer drop installations complete from tap to customer equipment in single and multifamily dwellings including prewired units; perform installations adhering to safe work practices, NEC and NESC requirements, and local ordinances in order to provide services to the customer.
Performed reconnects, requested and non-pay disconnects, additional outlets; install and remove converters in order to provide customer with upgrades or downgrades in service.
Perform service calls.
Troubleshoot the drop from the tap to the customers equipment.
Inspect existing ground or make new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage.
Perform installation of Online service .
JDSU DSAMNetwork Technician
Completed apprentice program for Network Technician.
Repaired Feeder cable when cut or damaged.
Performed new pole installations.
Sweep plant and completed EOL test.
Tracked and repaired CLI/Ingress.
Performed power supply maintenance.
Reassembled equipment after completed repairs.
Maintained up-to-date and accurate repair logs.
Equipment Used: Trilithic 860 DSPI Rolled out and educated technicians on JDSU Equipment.
Education and Training
State of MarylandSalisbury, MDGeneral StudiesGeneral Studies
US Army Military Police SchoolMODiploma: Police OfficerPolice Officer