Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation. Examined patients insurance coverage, deductibles, possible insurance carrier payments and remaining balances not Interacted with providers and other medical professionals regarding billing and documentation policies, procedures.

  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Time management
  • Professional and mature
  • Resourceful
  • Dedicated team player
  • Billing and coding
  • Workers' compensation knowledge
  • Patient charting
  • Insurance eligibility verifications
  • Strong interpersonal skill
03/2008 to 03/2014 Military Police Officer Supportive Concepts For Families | Reading, PA,
  • Trained in the use of tear gas and explosives.
  • Served as custodian of classified documents.
  • Expert in tactical and technical guidance.
  • Tracked personnel and supplies within the company.
  • Maintained 100% accountability of all assigned equipment worth more than $6,000.
  • Planned and briefed personnel on missions.
  • Operated and maintained field communications equipment.
  • Facilitated working relationships with battle buddies.
  • Maintained an up-to-date department organizational chart.
  • Created PowerPoint presentations used for tactical development.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists of personnel, equipment, and vehicles.
07/2008 to 04/2010 Counselor YMCA | City, STATE,
  • Childcare for fourth and fifth grade students.
  • Organize activities for the children.
  • Tutor children.
  • Maintained an up-to-date department organizational chart.
  • Created weekly and monthly reports and presentations.
  • Managed the day-to-day calendar for the company's senior director.
  • Read stories to the children and taught them painting, drawing and crafts.
  • Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
  • Disciplined children and recommended other measures to correct behavior.
  • Carefully monitored children's play activities.
  • Carefully identified warning signs of emotional and developmental problems in children.
01/2009 to 07/2012 Sales Associate (Team Sports) Academy Sports And Outdoors | City, STATE,
  • Customer service in the team sports department.
  • Routed customers to the correct destination.
  • Answered frequent phone calls and customer questions.
  • Housekeeping and zoning.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Organized weekly sales reports for the sales department to track product success
  • .Worked as a team member performing cashier duties, product assistance and cleaning.
  • Expressed appreciation and invited customers to return to the store.
04/2013 to 08/2014 Satellite Receptionist Shannon Medical Center | City, STATE,
  • Maintained a clean reception area, including lounge and associated areas.
  • covered under their policies when applicable.
  • Evaluated patients financial status and established appropriate payment plans.
  • Submitted electronic/paper claims documentation for timely filing.
  • Follow HIPAA laws and regulations.
  • Resourcefully used various coding books, procedure manuals and on-line encoders.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Used electronic file systems and maintained electronic and paper files.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Expected in 2008 High School Diploma | Lehman High School, Kyle, TX GPA:
Expected in | Criminal Justice Angelo State University, San Angelo, TX GPA:

Combat lifesaver certified

OSHA certified

HIPAA compliance

HAZMAT certified


Customer service, documentation, filing, financial, personnel, policies, coding, reception, phone etiquette

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School Attended

  • Lehman High School
  • Angelo State University

Job Titles Held:

  • Military Police Officer
  • Counselor
  • Sales Associate (Team Sports)
  • Satellite Receptionist


  • High School Diploma

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