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military police officer resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Accomplished Military Police Officer and security management professional maintaining secure environment while providing effective security presence and visible deterrent to crime. Personable leader skilled monitoring rule infractions, detecting suspicious activities and minimizing threats. Forward-thinking emergency response specialist with secret security clearance.

Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Friendly and enthusiastic Shuttle

Driver bringing 4 years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs. Diligent Security professional with 1 year of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated ability to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.

Skills
  • Investigation documentation
  • Electronic and stationary surveillance
  • Conflict resolution
  • Maintaining equipment
  • Patrolling areas
  • Safety guidelines
  • Spanish Language proficiency
  • Quick learner
  • Computer skills
  • Problem-solving skills
  • Hospitality service expertise
  • Vehicle operations
  • Clean driving record
Education
Boston International High School Boston, MA Expected in 06/2017 High School Diploma : - GPA :
Bunker Hill Community College Charlestown, MA Expected in : Criminal Justice - GPA :
Military Police Academy Fort Leonard Wood, MO, Expected in 01/2020 Military Police Diploma : - GPA :
Certifications
  • Certificate of Achievement.
  • Employee of The Month.
Accomplishments
  • Collaborated with team of Secret Service Police in the development of civil disturbance and riot control/training.
Work History
South Dakota Board Of Regents - Security Officer
White River, SD, 03/2020 - Current
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored employee activities, confirming compliance with security regulations.
  • Checked and verified photo identification prior to granting facility access.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Responded quickly to medical emergency involving collapsed patron.
  • Responded quickly to incidents and assessed active situations for security concerns.
Viceroy Hotel Group - Military Police Officer
Santa Monica, CA, 01/2020 - Current
  • Gathered evidence, processed crime scenes and questioned witnesses and suspects.
  • Planned crime prevention measures and operated military police checkpoints and dispatch centers.
  • Protected lives and property of military installations.
  • Documented and organized security information accurately and efficiently.
  • Employed negotiation techniques to diffuse hostile situations.
  • Searched vehicles, buildings, and homes for evidence of stolen property.
  • Monitored gate activities, controlled traffic and responded to emergencies on base.
  • Maintained 100% accountability of all assigned equipment.
  • Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
  • Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
First Hospitality Group Inc - Front Desk Agent
Lake Geneva, WI, 06/2017 - 07/2020
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Promoted local entertainment and sporting events and offered details to assist patrons.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
  • Answered customer telephone calls promptly and appropriately.
  • Maintained transaction security by verifying payment cards against identification.
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Provided services efficiently and with high level of accuracy.
  • Assisted other hotel personnel in various capacities including overseeing entire front desk when manager was unavailable and handling purchases at gift shop when required.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Educated guests on hotel security features and instructed on important information regarding safety processes and procedures.
Jiten Hotel Management Inc. - Hotel Shuttle Driver
City, STATE, 03/2016 - 07/2020
  • Transported passengers safely between destinations while following prescribed routes.
  • Maintained safe and timely route completions.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Performed all bus driving duties and passenger interaction with professionalism.
  • Assisted passengers with difficulties or disabilities to board and exit bus.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Additional Information

Received the Army Achievement Medal during Operation Task Freedom, in Washington,DC. - February of 2021.

Received a Secret Service Police challenge coin during Operation Task Freedom. - February of 2021.

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Resume Overview

School Attended

  • Boston International High School
  • Bunker Hill Community College
  • Military Police Academy

Job Titles Held:

  • Security Officer
  • Military Police Officer
  • Front Desk Agent
  • Hotel Shuttle Driver

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Military Police Diploma

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