medication care shift supervisor resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

To work in an organization where I can continuously learn in the pursuit of achieving functional excellence thus getting maximum job satisfaction and optimum career growth. I am seeking a position that will utilize my skills and expertise while offering the chance for advancement.

Certifications and Credentials
  • Certified Home Health Aide
  • Certified Nurse Aide
  • Certified Medication Aide
  • Alzheimer/Dementia Training Certification
  • Healthcare Provider AED/CPR Certification
Skill Highlights
  • Microsoft Office Suite
  • Alphabetical/numerical filing mastery
  • Personnel records maintenance
  • Chart preparation/filing aptness
  • New employee orientations
  • Staff training and development
  • Conflict resolution
  • Schedule management
  • Spreadsheet development
  • Data collection & entry

  • CPR/BLS certified
  • AED certification
  • Medication administration expert
  • Charting expertise
  • ICD-9 coding
  • Current Procedural Terminology (CPT)
  • Extensive anatomy/physiology knowledge
  • Knowledge of HMOs, Medicare and Medicaid
  • Medical billing software
  • Broad medical terminology knowledge
Professional Experience
Medication Care/Shift Supervisor, 09/2009 to 09/2013
Spartanburg Regional Medical CenterWoodruff, SC,
  • Supervise caregivers and medication aides in regard to job performance, including staff training,designation of duties and maintaining staffing plan for assigned areas and shifts, in conjunction with Resident Care Plan.
  • Responsible for ensuring proper facility procedures are followed during resident emergency situations and transfer procedures, including notification and documentation.
  • Ensure and accountability for answering call bells promptly and proper documentation.
  • Responsible for end of shift communication with care staff to perform daily documentation.
  • Responsible for adequate shift to shift communication to ensure continuity of care.
  • Participate in new admissions to ensure services are integrated on day of admission.
  • Assist with the physical care of residents such as bathing, oral hygiene, dressing, undressing and other activities of daily living
  • Ensure implementation of daily assignments for care staff
  • Administer medications and treatments under RN supervision. Ensure that accurate and timely documentation occurs regarding medications in compliance with regulatory requirements, facility policies and standards of care
  • Responsible for the security of all Scheduled II Narcotics.
  • Responsible for preparing lab forms, ensuring proper lab test were ordered and proper ICD code applied to prevent insurance rejection.
  • Ensure staff maintains cleanliness of work areas and common areas on a daily basis
  • Maintain confidentiality according to HIPAA standards
  • Resolved and clarified issues with patient medications and collaborated with pharmacy
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
  • Reported daily informations on the residents such as mood changes, mobility, activity, eating percentages, and daily inputs and outputs.
Medical Billing Office Assistant, 04/2008 to 09/2008
Health Data SystemsCity, STATE,
  • Verified that information in the computer system was up-to-date and accurate.
  • Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
  • Accurately entered procedure codes, diagnosis codes and patient information into billing software.
  • Recorded and filed patient data and medical records.
  • Monitored shared email in-boxes and ensured inquiries were addressed.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Appropriately and correctly identified errors and re-filed denied/rejected claims as they were received from the Patient Account Representative.
  • Confirmed patient information, collected copays and verified insurance.
  • Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.
  • Completed appeals and filed and submitted claims.
  • Posted charges, payments and adjustments.
  • Applied payments, adjustments and denials into medical manager system.
  • Performed quality control of the data entry system to verify that claims and payments were posted correctly.
  • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Patient Care Associate , 07/2003 to 2005
James L. Gordon HospitalCity, STATE,
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Read and recorded temperature, pulse and respiration.
  • Prepared patient rooms prior to their arrival.
  • Collected urine and fecal samples.
  • Positioned residents for comfort and to prevent skin pressure problems.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Provided personal nursing care in pre- and post-operative situations.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Provided patients and families with emotional support.
  • Exhibited compassionate care and communication with regard to issues of death and dying.
  • Sensitive to the needs of geriatric patients.
  • Participated in the maintenance of safe conditions within the facility and other related areas.
  • Maintained a clean, orderly and well-stocked environment.
Education and Training
Associate of Applied Science: Nursing, Expected in 2015
Ocean County College - Toms River, NJ

Coursework in Anatomy, Physiology and Health Assessments,Microbiology, Chemistry, Sociology, Statistics.

Associate of Arts: Business & Office Information Services, Expected in 2002
AMA CLC - Olongapo City, Philippines

Related Coursework: Bookkeeping, Mathematics of Investment, Computer Fundamentals with MS application, Business Application Software,Work Ethics & Standard,Technical,Scientific & Business English, File Organization & Processing, Shorthand Writing, Desktop Publishing, Public Speaking.

Undergraduate: Business Administration , Expected in
St. Columban College - Olongapo City, Philippines

Related coursework: Principles of Accounting, Money & Banking, Business Finance,Principles of Economics, Organization & Management, Logic, General Psychology, Biological Science.

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Resume Overview

School Attended

  • Ocean County College
  • St. Columban College

Job Titles Held:

  • Medication Care/Shift Supervisor
  • Medical Billing Office Assistant
  • Patient Care Associate


  • Associate of Applied Science
  • Associate of Arts
  • Undergraduate

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