LiveCareer-Resume

manufacturing associate resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and reliable individual with strong ability in Customer service. Offering reliability. attention to detail, active listening, highly organized, and a team player, proactive and punctual with team-oriented mentality.

Skills
  • Safety Standards Compliance
  • English and Spanish Fluency
  • Health and Safety Regulations
  • Materials Assembly
Education and Training
Cuero High School Cuero, TX Expected in 05/1985 High School Diploma : - GPA :
Certifications
  • FoodHandlers License - 2021
  • Licensed Security Officer - 2022
Experience
Alamar Biosciences - Manufacturing Associate
Fremont, CA, 12/2021 - Current
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Guided products on conveyors to regulate flow through machines.
  • Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
Roche Bros - Customer Service Cashier
Sudbury, MA, 10/2017 - 01/2021
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Recommended, selected, located and obtained products to meet customer needs.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Managed product returns professionally and quickly to maintain customer satisfaction.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Restocked with silverware, straws, napkins and condiments.
  • Cleaned and stocked front-end areas with register tapes and ribbons.
  • Updated promotional displays to assist merchandising teams and drive new product sales.
  • Processed returned items in accordance with store policy.
  • Maintained work area and kept cash drawer organized.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Stayed up to date on current item discounts to support promotions.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Cross-trained in different station roles in order to provide skilled backup for team members.
  • Counted and balanced cashier drawers.
  • Placed merchandise in bags or boxes and gave packages to customers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Greeted customers promptly and responded to questions.
  • Filled beverages and delivered food to customers by foot.
  • Built and maintained productive relationships with employees.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.
Roche Bros - Customer Service Cashier
Acton, MA, 06/2014 - 10/2017
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Recommended, selected, located and obtained products to meet customer needs.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Restocked with silverware, straws, napkins and condiments.
  • Cleaned and stocked front-end areas with register tapes and ribbons.
  • Updated promotional displays to assist merchandising teams and drive new product sales.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Stayed up to date on current item discounts to support promotions.
  • Counted and balanced cashier drawers.
  • Prepared food, including, drinks and fry station items.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Greeted customers promptly and responded to questions.
  • Filled beverages and delivered food to customers by foot
  • Built and maintained productive relationships with employees.
  • Answered phone calls to assist customers with questions and orders.
Sunrise Senior Living - Sales Associate
Metairie, LA, 11/2013 - 06/2014
  • Helped customers find specific products, answered questions and offered product advice.
  • Built trusting relationships with customers by making personal connections.
  • Operated cash register, collected payments and provided accurate change.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Adhered to company initiatives and achieved established goals.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Languages
English :
Native/ Bilingual
Negotiated :
Spanish :
Professional
Negotiated :
Accomplishments
  • Continually recognized as Employee of the month for outstanding performance and team contributions.
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended

  • Cuero High School

Job Titles Held:

  • Manufacturing Associate
  • Customer Service Cashier
  • Customer Service Cashier
  • Sales Associate

Degrees

  • High School Diploma

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