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Loss Prevention Specialist II Resume Example

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LOSS PREVENTION SPECIALIST II
Professional Summary

Senior Loss Prevention Specialist and outstanding performer in investigations and security within large scale organizations. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of both, non-profit and for-profit, retail business. Recognized for inspiring management team members to excel and encouraging creative work environments. Fine eye for detail, great passion for excellence and excellent communication skills. Motivated to learn, excel and grow a career within investigations.

Work History
Palmetto Goodwill- Loss Prevention Specialist II
North Charleston, SC08/2014 - 12/2018
  • Eliminated company shrinkage by development, facilitating, training and implementation of effective Loss Prevention and company policies, procedures and programs.
  • Monitored company surveillance operations to detect theft/fraud and/or irregular activities by employees or patrons; ensured adherence to all company policies.
  • Provided support for hardware and software installations or updates at all Retail and Contract sites; provided employee training regarding new hardware and software.
  • Oversaw all camera, security and access system selections and installation to company locations.
  • Provided 24/7 support for management and local authorities while monitoring CCTV as needed.
  • Assisted in process of selecting new Helpdesk and transition process.
  • Selected and transitioned background checks to new system.
  • Distributed company announcements/ information to all employees.
  • Conducted national criminal and sex offender background checks on all new hire candidates, community service and volunteers.
  • Processed invoices for department and maintained invoice database.
  • Conduct investigations using CCTV footage and POS systems while working with other departments into employee injury, customer injury, property damage, and other external incidents; compile reports for Human Resource employee files and police reports.
  • Represented company for court proceedings and prosecution.
Palmetto Goodwill- Human Resource Generalist
North Charleston, SC05/2013 - 08/2014
  • Assisted with maintenance of Applicant Tracking System (ATS) in compliance with Department of Labor, Office of Federal Contract Compliance.
  • Input, updated, analyzed and maintained accurate data, within HRMS, for all new hires, transfers, terminations, pay, location changes, salary changes, address changes, benefits processing, evaluations, etc., of all HR records as required by law.
  • Processed I-9's using E-Verify.
  • Managed random drug testing program and reports.
  • Responded effectively and timely to unemployment claim filings; tracked and managed outcomes.
  • Maintained working knowledge of HR, FMLA and Workers' Compensation Laws in South Carolina, Virginia, and other states in which Palmetto Goodwill may operate.
  • Reported, investigated and managed Workers' Compensation claims to mitigate loss.
  • Maintained contact with injured employees, physician offices, legal teams, and insurance carriers to facilitate successful outcomes for injured employees and organization.
  • Represented organization in a highly professional manner when attending Commission Hearings, Depositions, Meditations, etc.
  • Coordinated STD and LTD with Benefits as needed.
  • Maintained highest level of confidentiality, ethical standards and professionalism at all times.
Music and Arts- Human Resource Assistant
Frederick, MD07/2005 - 02/2013
  • Time Clock Project Manager: coordinated updates and replacements of company time clocks, all reporting and submission to payroll.
  • Researched company state and federal labor law topics.
  • SABA PCI project manager: Harassment Training and EIS-information Security Training.
  • Negotiated, composed posted and monitored job posting for numerous job board sites, both internal and external sites.
  • Assisted calculating teacher payroll, using ADP, for about 1600 teachers.
  • Assisted employees with benefit questions or concerns.
  • Handled full lifecycle FMLA.
  • Prepared internal employee company communications.
  • Worked with various key figures throughout enterprise to troubleshoot and resolve multi-layer problem with systems functions.
  • Counseled employees on personnel issues and performed investigations of alleged misconduct of employees.
  • Introduced new technological solutions to HR systems that enhanced efficiency.
  • Workers' Compensation management.
  • Provided director with monthly, quarterly and weekly reports.
Skills
  • CCTV
  • Access Control
  • Loss prevention training and management
  • Legal compliance
  • Microsoft Office
  • Enterprise Security
  • PCI Compliance
  • Communication skills
  • Record keeping and report writing
  • Safety
  • Organizational skills
  • Problem-solving
  • Customer service excellence
Education
Salisbury UniversitySalisbury, MD2001Bachelor of Arts: Human Resources
Certifications
Advanced Interview and Interrogation Techniques/ November 2014
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Resume Overview

Companies Worked For:

  • Palmetto Goodwill
  • Music and Arts

School Attended

  • Salisbury University

Job Titles Held:

  • Loss Prevention Specialist II
  • Human Resource Generalist
  • Human Resource Assistant

Degrees

  • Bachelor of Arts : Human Resources

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