LiveCareer-Resume

loss prevention officer resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Seeking opportunities to utilize experience in customer service, project management and litigation to achieve relationships with people. Particular areas of interest include corporate law, legal corporate specialist, and any other legal enterprises. Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of safety procedures along with legal standards and and training in Loss Prevention. Motivated to learn, grow and excel in relationship building.

Skills
  • Rebuilding engines
  • Replacing parts
  • Case Summaries
  • Conflict Resolution
  • Complex Problem Solving
  • Critical Thinking
  • Legal Research
  • Legal Terminology
  • Relationship Building
  • OSHA standards and codes
  • Protective equipment
  • Hazardous materials handling
  • Safety audits
  • Safety and compliance inspections
  • Safety courses
  • Risk management
  • Occupational safety
  • Preventative measures
  • Occupational health hazards
Education
Milton High School Alpharetta, GA Expected in High School diploma : - GPA :
Georgia State University Atlanta, GA Expected in Associates Degree : Criminal Justice - GPA : GPA: 3.5
Certifications
  • Certified Loss Prevention Officer, Fry's Electronics - 1 year
Work History
Sage Hospitality Resources, Llp - Loss Prevention Officer
Wood Dale, IL, 11/2020 - 03/2021
  • Cooperated with fellow employees to ensure workplace was kept up to date and clean at all times.
  • Initiated safety procedures for customers as well as employees.
  • Offered customer interactions that expanded with transactions that benefited company revenue.
  • Offered security to prevent loss for the company.
  • Documented and filed criminal cases within the company’s database.
  • Headed safety and loss prevention programs by guiding staff.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Trained all new executives and asset protection personnel.
  • Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
  • Coordinated with mall security personnel to call attention to suspicious shoppers or detain perpetrators who left store with stolen merchandise.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Coached, directed and mentored engineers in [Type] studies, loss investigation and reporting techniques.
Marriott Vacations Worldwide - Server/Table Busser
Delray Beach, FL, 11/2018 - 05/2019
  • Assisted in guest management with banquet events.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Supported servers by responding to guest needs and retrieving items.
  • Removed debris and trash from dining area to keep rooms clean and fresh for guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
  • Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Assisted customers with carry-out service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Greeted customers and answered any questions.
  • Engaged in suggestive selling and other sales techniques.
Cedar Fair Entertainment Company - Host
Sandusky, OH, 04/2018 - 10/2018
  • Cooperated with fellow employees to ensure workplace was kept up to date and clean at all times.
  • Worked with employees for better management style and consistency of customer satisfaction.
  • Point of contact for greeting and seating guests.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Answered customer questions about hours, seating and any other concern.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.

  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Managed event contracts, including estimates, event profiles and post-event summaries.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Informed servers of newly seated parties for speedy service.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Checked and restocked server areas and organized and got change for front counter.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Chick-Fil-A - Food Runner
City, STATE, 06/2017 - 01/2018
  • Cooperated with fellow employees to ensure workplace was kept up to date and clean at all times.
  • Offered customer interaction that expanded with transactions that benefitted company revenue.
  • Provided service for multiple locations along with recommendations for leadership consideration.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Confirmed speed of service for all food orders while minimizing errors and complaints.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.

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Resume Overview

School Attended

  • Milton High School
  • Georgia State University

Job Titles Held:

  • Loss Prevention Officer
  • Server/Table Busser
  • Host
  • Food Runner

Degrees

  • High School diploma
  • Associates Degree

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