LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • , San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Highly observant Security Guard with 20 plus years of experience working to promote safety of people and premises in assigned area(s). Outstanding surveillance skills with ability to operate and maintain various equipment.

Forward-thinking and proficient in generating high-quality work with a tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Motivated to bring strong leadership and team membership to achieve challenging objectives. Demonstrated ability to assess suspicious situations and individuals and respond appropriately. Vigilant and watchful with exceptional skills in the ability to carry out instructions effectively.

Trained with diligence in conflict de-escalation and resolution strategies, behavior management and defensive tactics. Well-versed in protecting entrances, conducting patrols and monitoring IP TV feeds. Accustomed to working alone and very adaptable. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid.

Advanced understanding of facility, grounds, personnel and asset security practices. Many other skills and experience in various fields.

Skills
  • Security procedures knowledge
  • Premises surveillance
  • First aid certified
  • Adaptability
  • Reliability
  • Punctuality
  • Needs assessment
  • Medication and IV administration
  • Book/record keeping and reporting
  • Inbound and outbound calling
  • Safety regulations
  • High-energy attitude
  • Conflict resolution
  • Technologically savvy
  • Organizational strengths
  • Active listening and communication skills
  • Strong multi tasking abilities
  • Time management
  • Shoplifter detection and apprehension
  • Security equipment familiarity
  • Loss prevention goals monitoring
  • Internal and external retail theft investigations
  • Performing audits (safety and register).
Experience
Loss Prevention Officer, 11/2019 - Current
Securitas Security Services Usa, Inc. Bowling Green, KY,
  • Conducted investigations of internal retail theft to prevent shortages and improve shrinkage.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Liaised with mall security teams to alert force to suspicious shoppers or locate perpetrators which succeeded in leaving store with stolen merchandise.
  • Carefully monitored and supervised customer's activities in store and via CCTV feeds using IP system equipment to detect signs of attempted theft.
  • Prepared and reviewed paperwork associated with audits (safety and register), apprehensions and trespassing
House Manager/Peer Counselor, 09/2019 - 09/2019
Camp Recovery Port Gibson, MS,
  • Developed appropriate policies for identification of medically-related social and emotional needs of clients.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Security Officer/Front Desk, 10/2018 - 06/2019
Securitas Security Services Usa, Inc. Boydton, VA,
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Report writing outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Detected emergency situations through keen listening and close observation for best appropriate response.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Responded to and thoroughly investigated all reported incidents.
  • Patrolled facility routinely multiple times nightly to look for suspicious activities.
  • Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics.
  • Trialed problems quickly and provided precise and clear information while working under minimum to no supervision.
  • Provided property details to patrons, including dining areas, pool, spa and fitness center.
  • Welcomed community members to front desk and engaged in friendly conversations while conducting and multi tasking other job related duties.
Loss Prevention Officer, 04/2018 - 10/2018
Brosnan Security City, STATE,
  • Carefully monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
  • Communicated accident investigation findings, areas of opportunity, and future prevention techniques to drive [ initiatives and advance skill development.
  • Monitored premises and recorded all activity in daily officer report for submission at close of shift.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
Education and Training
LPN: Nursing, Expected in
-
Everett Community College - Everett, WA
GPA:
CDPT: Chemical Dependency Professional , Expected in 06/2010
-
Highline College - Seattle, WA
GPA:
Janitorial Step-off/ Maintenance Engineer : , Expected in 06/1989
-
Job Corps - Reno, NV,
GPA:

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Resume Overview

School Attended

  • Everett Community College
  • Highline College
  • Job Corps

Job Titles Held:

  • Loss Prevention Officer
  • House Manager/Peer Counselor
  • Security Officer/Front Desk
  • Loss Prevention Officer

Degrees

  • LPN
  • CDPT
  • Janitorial Step-off/ Maintenance Engineer

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