04/1995 to 10/1997 Security Emporium Capwells/Macy's – City, STATE,
Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement. Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Reported all incidents, accidents and medical emergencies to law enforcement. Responded quickly to medical emergencies, bomb threats and fire alarms. Answered alarms and investigated disturbances. Continuously monitored security cameras and fire, building and alarm systems. Interviewed, questioned and conducted undercover surveillance operations. Installed, maintained and repaired security systems and programmable logic controls. Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises. Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. Monitored the entire facility using CCTV while simultaneously performing dispatch duties. Conducted site reviews and security audits and made recommendations to management based on findings.