Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Human resources assistant offering a strong background in employee training and development, new hire orientations and employee relations. Highly detail-oriented and organized.
Highlights
Fluent in Spanish
Excellent interpersonal and coaching skills
Maintains confidentiality
People-oriented
Organized
Training and development
Employee relations
Personnel records maintenance
New hire orientation
Exceptional interpersonal skills
OSHA inspections
Accomplishments
Promoted to HR Assistant after two years of employment.
Client relations specialist
Detail-oriented
Cash handling Proficient in MS Office, Excel
Fluent in Spanish spreadsheets
Strong organizational skills Courteous demeanor
Results oriented Customer-service focused
Accounting background Top sales performer
Coordinated all department functions for team of 16 managers and over 100 employees
Promoted to Loss Prevention Associate after 2 years of employment
Increased office organization by developing more efficient filing system and employee database
Acted as the department's "go-to" person for challenging calls and as the primary mentor for safety training and open enrollment
Increased sales expectations of product warranties and credit applications at a rate of 30
Consistently exceeded daily sales targets with an average of $15,000 in sales each day
Experience
Loss Prevention Associate / Administrative Assistant, 07/2007 to Current Marigold Catering – , ,
Answered employee questions regarding [Topic] and [Topic] and resolved any issues.
Conducted new employee orientation to foster positive attitude toward organizational objectives.
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.
Managed communication regarding employee orientation and open enrollment for benefits.
Assisted customer service with inbound and outbound calls regarding all HR inquiries.
Managed the reception area, including greeting visitors and responding to telephone and in-person requests for information
Designed electronic file systems and maintained electronic and paper files
Served as central point of contact for all outside vendors needing to gain access to the building.
Supplied key cards and building access to employees and visitors
Made copies, sent faxes and handled all incoming and outgoing correspondence
Managed the company's information on the company's television monitor to facilitate interaction with associates and customers
Provided administrative support to a managers team
Contributed to conferences and events in the workplace to increase brand awareness and associate interaction
Conducted bilingual safety training classes with new hires
Assisted new employees with open enrollment orientation
Volunteer- Children's Church Minister, 01/2000 to 01/2014 Community Health System – , ,
Worked with teachers and volunteers to coordinate logistics for camp retreats and week long summer Bible School for 100 kids in attendance
Booked meeting space
Created registration badges
Packed display materials
Developed staffing and pre-conference training schedules
Traveled to and support on-site event, including set-up and take-down
Tracked expenses and assist in completing financial settlement
Maintained show schedules, project checklist and processes through templates
Cashier, 01/1 to 01/1 US Tax Express – , ,
Scheduled over 500 customers for tax preparation service in three month span with four tax professionals
Gathered client's personal and financial data demonstrating high degree of confidentiality and registered all information into the system
Provided strong customer service skills to resolve customer complaints with high degree of satisfaction
Worked at a high volume contractor register processing approximately $15,000/day due to bilingual skills and strong rapport with customers
Maintained 100% accuracy in financial transactions, balancing cash drawer each day
Increased sales expectations of product warranties and credit applications by launching the Home Depot marketing campaign
Greeted customers upon entrance and handled all cash and credit transactions
Assisted customers regarding store product, promotions and orders
Outpatient Registrar, 01/2002 to 08/2005 CMC- Home Care – , ,
Demonstrated strong problem-solving skills and prioritization skills in high volume, high stress environment to ensure patients were served in a timely manner
Managed 7 daily clinician schedule to ensure home care services for patients in approximately 7 zip codes
Provided monthly reports to management on issues affecting scheduling productivity
Developed and oversaw monthly celebration calendar to build team spirit
Education
BBA: Business Administration, Expected in Catawba College - Salisbury, NC GPA: BBA, Business Administration May, 2014 Catawba College- Salisbury, NC, United States Course Work: Marketing, Operations Management, Managerial Accounting, Managerial Finance, Human Resources Management, Calculus, Micro/Macro-Economics, Management Information System Staples, Inc. - Charlotte, NC United States Code of Ethics Safety Training Hazmat Training Drug Test Administration
Affiliations
U.S. Christian Chaplain Association
Languages
Fluent in Spanish spreadsheets
Presentations
Contributed to conferences and events in the workplace to increase brand awareness and associate interaction
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School Attended
Catawba College
Job Titles Held:
Loss Prevention Associate / Administrative Assistant
