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Loss Prevention Associate / Administrative Assistant Resume Example

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LOSS PREVENTION ASSOCIATE / ADMINISTRATIVE ASSISTANT
Summary

Human resources assistant offering a strong background in employee training and development, new hire orientations and employee relations. Highly detail-oriented and organized.

Highlights
  • Fluent in Spanish
  • Excellent interpersonal and coaching skills
  • Maintains confidentiality
  • People-oriented
  • Organized
  • Training and development
  • Employee relations
  • Personnel records maintenance
  • New hire orientation
  • Exceptional interpersonal skills
  • OSHA inspections
Accomplishments
  • Promoted to HR Assistant after two years of employment.
  • Client relations specialist
  • Detail-oriented
  • Cash handling Proficient in MS Office, Excel
  • Fluent in Spanish spreadsheets
  • Strong organizational skills Courteous demeanor
  • Results oriented Customer-service focused
  • Accounting background Top sales performer
  • Coordinated all department functions for team of 16 managers and over 100 employees
  • Promoted to Loss Prevention Associate after 2 years of employment
  • Increased office organization by developing more efficient filing system and employee database
  • Acted as the department's "go-to" person for challenging calls and as the primary mentor for safety training and open enrollment
  • Increased sales expectations of product warranties and credit applications at a rate of 30
  • Consistently exceeded daily sales targets with an average of $15,000 in sales each day
Experience
Loss Prevention Associate / Administrative Assistant
August 2007 to CurrentStaples, Inc
  • Answered employee questions regarding [Topic] and [Topic] and resolved any issues.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Assisted customer service with inbound and outbound calls regarding all HR inquiries.
  • Managed the reception area, including greeting visitors and responding to telephone and in-person requests for information
  • Designed electronic file systems and maintained electronic and paper files
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Supplied key cards and building access to employees and visitors
  • Made copies, sent faxes and handled all incoming and outgoing correspondence
  • Managed the company's information on the company's television monitor to facilitate interaction with associates and customers
  • Provided administrative support to a managers team
  • Contributed to conferences and events in the workplace to increase brand awareness and associate interaction
  • Conducted bilingual safety training classes with new hires
  • Assisted new employees with open enrollment orientation
Volunteer- Children's Church Minister
January 2000 to January 2014New Life Church of God
  • Worked with teachers and volunteers to coordinate logistics for camp retreats and week long summer Bible School for 100 kids in attendance
  • Booked meeting space
  • Created registration badges
  • Packed display materials
  • Developed staffing and pre-conference training schedules
  • Traveled to and support on-site event, including set-up and take-down
  • Tracked expenses and assist in completing financial settlement
  • Maintained show schedules, project checklist and processes through templates
Cashier
January 2006 to May 2007US Tax Express
  • Scheduled over 500 customers for tax preparation service in three month span with four tax professionals
  • Gathered client's personal and financial data demonstrating high degree of confidentiality and registered all information into the system
  • Provided strong customer service skills to resolve customer complaints with high degree of satisfaction
  • Worked at a high volume contractor register processing approximately $15,000/day due to bilingual skills and strong rapport with customers
  • Maintained 100% accuracy in financial transactions, balancing cash drawer each day
  • Increased sales expectations of product warranties and credit applications by launching the Home Depot marketing campaign
  • Greeted customers upon entrance and handled all cash and credit transactions
  • Assisted customers regarding store product, promotions and orders
Outpatient Registrar
January 2002 to August 2005CMC- Home Care
  • Demonstrated strong problem-solving skills and prioritization skills in high volume, high stress environment to ensure patients were served in a timely manner
  • Managed 7 daily clinician schedule to ensure home care services for patients in approximately 7 zip codes
  • Provided monthly reports to management on issues affecting scheduling productivity
  • Developed and oversaw monthly celebration calendar to build team spirit
Education
BBA : Business AdministrationCatawba College － Salisbury, NC, USBBA, Business Administration May, 2014 Catawba College- Salisbury, NC, United States Course Work: Marketing, Operations Management, Managerial Accounting, Managerial Finance, Human Resources Management, Calculus, Micro/Macro-Economics, Management Information System Staples, Inc. - Charlotte, NC United States Code of Ethics Safety Training Hazmat Training Drug Test Administration
Affiliations
U.S. Christian Chaplain Association
Languages
Fluent in Spanish spreadsheets
Presentations
Contributed to conferences and events in the workplace to increase brand awareness and associate interaction
Skills
Training, Logistics, Staffing, Machine Safety, Safety Training, Access, Administrative Assistant, Administrative Support, Associate, Brand Awareness, Correspondence, File, File Systems, Greeting, Increase, Loss Prevention, New Hires, Product Awareness, Telephone, Outpatient, Problem-solving, Scheduling, Customer Service, Receptionist, Retail Sales, Satisfaction, Marketing, Cash, Cashier, Credit, Increased Sales, Marketing Campaign, Sales, Cash Handling, Client Relations, Daily Sales, Database, Detail-oriented, Employee Database, Excel, Excellent Multitasker, Filing, In Sales, Mentor, Ms Office, Office Organization, Organizational Skills, Sales Targets, Simultaneously, Top Sales, Accounting, Finance, Hazmat, Human Resources, Human Resources Management, Managerial, Managerial Accounting, Operations, Operations Management
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Resume Overview

Companies Worked For:

  • Staples, Inc
  • New Life Church of God
  • US Tax Express
  • CMC- Home Care

School Attended

  • Catawba College

Job Titles Held:

  • Loss Prevention Associate / Administrative Assistant
  • Volunteer- Children's Church Minister
  • Cashier
  • Outpatient Registrar

Degrees

  • BBA : Business Administration

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